CUCM Subscriber back-up issue

[tpengineer]

Quick question :

I have an SFTP server, which I managed to configure on CUCM PUB fot the back-up purpose.

While doing the back-up, it manage to back-up PUB but back-up to SUB is failing, I could see that the sftp server IP address is pingable through PUB but not through SUB( they both are located at different DC with different IP ranges).

Not sure, if that is the reason SUB is not able to back-up...... ? or, if SFTP is reachable via PUB, SUB should also be backed up.

I can see replication is working fine in the cluster and both PUB and SUB can talk to each other.

Any advise??

[Chris Deren]

Yes, this is the reason, the SUB needs access to the SFTP as well, so ensure the traffic is routable.

HTH,

Chris

[tpengineer]

Thanks Chris, I am waiting for required routing to be done.

Once that is finished, i will test it again and confirm if that resolved the issue.... :-)