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CUPC not seeing Calander

New installation question

Customer has cupc clients and things seem to be working but there is an issue in that it is not correctly showing a user's status if their outlook calander indicates that they are in a meeting.

They have set in their preferences that this should be the case and in the show status, all the indicator are green.

Any thoughts?

3 Replies 3

DOUG DAVIDSON
Level 5
Level 5

What does the troubleshooter say on CUPS? Is everything green there?

Are they running Exchange on one server and OWA on another server? I found out from TAC that it will not work if you are running in a "clustering" environment. I do not consider OWA and Exchange on different boxes clustering.

Waiting to see if it is resolved in CUPS 7.0.

HTH,

Doug

mhansen
Level 4
Level 4

I also have never seen this "feature" work. i am waiting for 7.0 before i really dig into it.

At least in CUPS 6, I believe there is a limitation where CUPS can only check Exchange calendars on a single Exchange server. If the customer has multiple Exchange servers in their environment, it will only see calendar data for mailboxes residing on the server it is connected to.