We keep receiving messages left in the Example Administrator Mailbox and are trying to figure out how to keep this from happening short of deleting the mailbox. Any assistance is appreciated.
We keep receiving messages left in the Example Administrator Mailbox and are trying to figure out how to keep this from happening short of deleting the mailbox. Any assistance is appreciated.
We currently have a few very active virtual tenants that are across the country. These companies receive 2, 3 maybe 4 calls simultaneously. With our Nortel system, it will not forward calls externally to within 2 seconds (the minimum settings on Nort...
I have a client that is going to purchase a BlackBerry Server and I am wondering if there is anyway to have voicemails or SMS messages sent to a blackberry device without having to goto full blown unity and unified messaging? For some reason I think...
Hi,I have a client that would like us to pre-load approximately 700 cell phone #s as alternate contacts for their users. I can see how I can use the sp_ModifyMenuEntry procedure to assign the action to the 1 key, but I haven't been able to find wher...
HelloI am using CCM 5.1 with IP phone 7906.and i have used Trixbox 2.6.1 with Dlink Phone GLV 515.Both the phones is working with their respestive call processing unit.Now i want to integrate Trixbox and CCM 5.1 so that call can be established betwe...
Hi, i have a problem with a Unity 4.0(5), it has a license for 1000 mailboxes only VM and are used 400 of them. The problem is that randomly are failing the transfers from the Openning Greeting. After the user hears the Openning geeting and dial the ...
Attendant console is showing one user as busy when he is not on the phone. All other users appear to be ok.
HiI have upgraded my Call Manager from 4.3(1) to 4.3(2) then to 4.3(2)sr1, after the upgrade, i noticed a delay when logging in to the server, in addition to a major problem, where the Call Manager Service didn't start automatically unless i right cl...
Is there some type of user webpage in unity where the end user could reset his/her password by authenticating?
I have a customer that would like to lock down some of the features the Unity assistant gives the end users. Is there anyway to perform this? I know I can do a couple things through maybe COS or Templates...but they really only want them to be able...
I am running Unity 5.x which has an Autoattendant configured. Sometimes when I dial the AA, the AA Opening greeting is played immediately, which is what it should be doing ideally. But there are times when the Unity AA opening greetingis heard after ...
Hi,We have Cisco unity 4 and I am not sure about the licenses. From the Licensing page I see that we have the following:Cisco Unity Subscriber 150Cisco Unity Subscriber Feature - Unified Messaging 150Now my understanding is that we have a total 150 l...
Unity 4.04, Exchange 2003. Two integrations, Call Manager and serial to Intecom switch.For a site that is on CM, the MWI calls are routed to the Intecom legacy switch which then errors since the Intecom does not know about the CM extensions.The switc...
We are in process of upgrade from Unity 4.x to 5.x 2 seperate servers. I am digital networking the 2 server to move subscribers over. One question I have it the Voicemail Pilot point and Ports. Do I need to create a new Pilot point and ports for t...
We are running CCM 4.2.3 with Unified Messaging 4.2.1 with Exchange 2003. We want to add a second location to the same CallManager, which is running a completely separate Exchange 2003 server. Is it possible to have CCM communicate with 2 completel...
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