Is CUCM supported in VM vCloud envonment

[RICHARD MESSINGER]

Looking to move CUCM/UC/IM&P/UCCX into a new virtual Data Center.  

The DRaaS provider uses VM's vCloud for management. 

Will these servers be supported here instead of vCenter?

[Jaime Valencia]

Requirements are listed here

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/collaboration-virtualization-hardware.html

The only supported cloud option is UCM cloud, any other options are not tested and not supported. 

[RICHARD MESSINGER]

What I have found is that VM vCloud Director is actually controlling multiple vCenters under the covers, so we should be OK.

[RICHARD MESSINGER]

Jaime,

If I am reading the document, it sounds like directly managing CUCM/UC/... from vCloud Foundation is not supported, but as you say, vCloud Director is actually managing multiple vCenters which are then managing the CUCM... it should be supported.

Do I need to open a TAC case to get a final read on this?  My internal Cloud people are dragging their feet because Cisco Document is saying it is not supported.

Thanks

[Roger Kallberg · Accepted solution]

It is not supported. For sure you can open a SR with TAC to check, but it’s 100% sure that you will get the same answer.

[Daniel Bosch]

I'm in the exact same situation, fighting the same battle.  Our DRaaS provider runs VMware Cloud Director for our interface, but is managing VMware vSphere ESXi hypervisors underneath.  I went to our Cisco SE (who consulted the BU) and had this to say, "In speaking with the business unit about it, there are some non-trivial implications that these platforms introduce. As such, its different from deploying a true ESXi environment."

[RICHARD MESSINGER]

The way we are “getting around it” is we are putt8ng a BE6k or 7k and managing it outside the Cloud Director. Not the best but a workable solution.

[Daniel Bosch]

We're in the process of prepping and shipping UCS gear now too.  Turns out our DRaaS provider said they couldn't comply with requirement to reserve/hardcode HDD, CPU, memory etc. in their environment.  That's a showstopper regardless of whether or not there's a vCloud management layer involved.