cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
430
Views
0
Helpful
3
Replies

Message deletion in Unity

Dear All,

Can somebody help me here?

Is it possible to delete the messages for particular profile in unity? Please let me know and thanks in advance !!!

3 Replies 3

lindborg
Cisco Employee
Cisco Employee

For Unity Connection (where we store messaged in our own database) you can use the Bulk USer Delete tool (which includes a mailbox reset function that lets you optionally remove all messages for selected users if you like):

http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html

For Unity messages are stored externally (in Domino or Exchange) - we don't have any tools to bulk delete just messages (you can bulk delete users entirely but not clear out just their messages).

Hi Lindborg,

Thanks for your reply,

Do we have any option for one profile from unity.....

You can use ExMerge if your Unity Message Store is Exchange.

Follow the instructions in the link below and you will be able to clear out a single mailbox of all mail without having to delete the mail account.

http://www.petri.co.il/delete_messages_from_mailboxes_by_using_exmerge.htm