Unified Communications Infrastructure

I'm attempting to build the BoM for a customer that is looking to bump up from CCM 4.1.3 to 8.5 utilizing the 3&3 migration. I'm having trouble with obtaining info on the sub-sku under the BE5000 (business edition). The SKU is UPG-BE5K-VMB2A to be sp...

I am utilizing Call Manager 7.1(5) TSP to do some custom dialing out of an in-house application running on PC’s. The problem is since we upgraded UCM from 4.x and converted to LDAP synchronized, the username/passwords change often. Subsequently, some...

I'm trying to set up my MCS7835I2 Call Manager appliance   to send syslog output to my Unix syslog server but have not been able to find a configuration option for this in the CTI or web GUI, does anyone know how to do this? Thanks

Hello all,We want to redirect our cupc video traffic from our VPN to our MPLS network (where we have bandwidth to spare) using pbr and have been looking around to see what ports the video traffic uses?Does anyone in the support community here have th...

can we use meeting time desktop software for controlling meetings for meeting place version 7.0 with MCU 3545.I can able to use meetingplace conferencing manager.Please suggest

Hi Guys,I need to do a unity connection 8.5 UM integration with exchange 2003 and 2010 in two different AD Forest. AD 2003/exchange 2003 is in one Forest (Account Forest) with 2003 mailboxes on a corporate network AND AD 2008/exchange 2010 is in seco...

Hi there,have a hotel with a lot of rooms with cisco telephones and nobody knows the password to go in and retieve and deklte the messages. The telephones are 7960 and 7912 series with a unity express aim 12 mailbox Help !!! Thanks Niall

We are running Unity cxn 8.5. Does anyone know of a way to set the alternate notification devices to a schedule? I have my cell as a alternate notification device and it works but I only want this to work during business hours. Thanks in advance.

I’m looking to upgrade existing Unified Presence Server 7.1(2) to 8.5(2) via PUT CUP7-8-5-U-K9=. I was hoping to push out the CUPC 8.5(2) client to end users well prior to the server upgrade, then upgrade on a weekend the backend server to 8.5(2),how...

Hi all,After Updating a CUPS System from 8.0.4.10000-5 to 8.5.2-10000-49 the Cisco UP SIP Proxy and Cisco UP Presence Engine Service stopped running.Also when i'm starting the Service manually, the Service Status changes imediately to Stopped.The CUP...

Hi All,I have been asked to check what licences a new customer is using on their telephone system, they are using Call Manager 6.0.Wondering if anyone could tell me how to check the licences?  I've ran a few reports on the telephone system and have b...