Unified Communications Infrastructure

I have a h323 connection between an avaya server and my CM4.1 server. calls and callerID is sent successfull both ways.  Avaya sends 6XXXXX as a calling number and CM sends 6XXXX as the calling number over the trunk, which is correct.  However, when ...

Hi,i have trouble with CUPC 8. Presence 8.0.4. I tested all things, but i'm unable find solution.Client say: Phone initialization has occured. CTL reset required.[1002]. In the core log from the CUPC is:provider-runner] [ConfigService] [CUCMConfigSub...

Hey Everyone,I am running unity 8 with failover in an exchange 2010 environment.I keep getting the following warnings in the event viewer for certain users.eNOTIFYQ_ACTION_MSG_NEW [2]andeNOTIFYQ_ACTION_UPDATE_MAILUSERAny idea why I am getting these?

Can i do voicemail keypad mapping similar like Cisco unity connection?

HelloI have an strange issue where the "Place a Call" option when you click on a CUPC contact is not working.The clients links up to their deskphone and softphone just fine and can use the dial pad to make calls and can receive calls.The CTI GW on pr...

Hello,I have problems connecting to CUPC from VPN, the states that have successfully connected to all servers. I can use the softphone but I can not change my status and leave Not Connected. The version of CUPC is 7.1, is the version I've been using ...

Has anyone installed an enterprise class attendant console other than those provided by ARC?  We're finding that for a client with 30+ consoles over three clusters that the cost for ARC is just too much.  I'd be interested in any feedback from the us...

Hi All,Is there a way to disable MWI on an extension on which message notification is configured to email. My users who have email notification enabled has a problem with this like even when they read messages from email, their MWI would be still on....

Dear Sir,How i can use my normal mobile phone as IP communicator , which i can call from anywhere using my office phone .thanks,

Hi all,I would like to know why in all UC documents, when talking about virtualization, we are explicitly limited to SAN? What is wrong with NAS? I'm looking for good technical reason (i.e. can guess couple sales/presales reasons)....Thanks,Tenaro

I have configured the snmp community strings and the switch ip in CER for Phone tracking. After running switch-port & phone update I am not able to see the switch under ERl membership Switch ports. How can I correct this issue? CER Log tracking below...

I need to migrate CUCM from 6.1 to 7.1 . Server supports new version so I found that CM7.0-U-K9-7845= is the part but not sure. Could you help me to clarify?  This CUCM is used for Telepresence sessions (max 5 CST-3000)

Dear All,Can somebody help me here?Is it possible to delete the messages for particular profile in unity? Please let me know and thanks in advance !!!