03-28-2011 04:15 AM - edited 03-19-2019 02:38 AM
Dear All,
Can somebody help me here?
Is it possible to delete the messages for particular profile in unity? Please let me know and thanks in advance !!!
03-28-2011 07:23 AM
For Unity Connection (where we store messaged in our own database) you can use the Bulk USer Delete tool (which includes a mailbox reset function that lets you optionally remove all messages for selected users if you like):
http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html
For Unity messages are stored externally (in Domino or Exchange) - we don't have any tools to bulk delete just messages (you can bulk delete users entirely but not clear out just their messages).
03-28-2011 08:39 AM
Hi Lindborg,
Thanks for your reply,
Do we have any option for one profile from unity.....
03-28-2011 10:20 AM
You can use ExMerge if your Unity Message Store is Exchange.
Follow the instructions in the link below and you will be able to clear out a single mailbox of all mail without having to delete the mail account.
http://www.petri.co.il/delete_messages_from_mailboxes_by_using_exmerge.htm
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