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MS Lync (office 365) RCC

jeroenhermans
Level 5
Level 5

Hi,

Is it possible to implement RCC (remote call controll) with a Office 365 lync deployment?

Thanks,

Jeroen                  

2 Replies 2

Tony Segneri
Level 4
Level 4

Did you ever get anywhere with integrating Office 365 and Call Manager using RCC?  We are looking at a similar project and wondered if anyone else out there has done it,

Thanks,

Tony

Hi Tony,

Sorry, we did not go for this in the end so did not get a chance to try and get it to work.

But from what I understand there is a specific service to be configured in lync to allow this and with the office 365 offering you have no controll over this service as a customer. Sop I would guess it will not work.

Rgds,

Jeroen