09-28-2023 08:42 AM
- I have a pattern 1636.
- The Calling Party Transform Mask has a configured value
- The Called Party Tranform Mask has a configured value which is displayed to the Called Party
I would like to block the Called Party from seeing the configured Called Party Transform Mask value. The method of blocking this is just not jumping out at me
Any thoughts from other members?
09-28-2023 08:48 AM
I don't think I understand quite. Where is the called party seeing the called party number? On the phone? I don't recall where the called party sees anything other than the calling party information. What am I missing about your question?
Maren
09-28-2023 09:25 AM
It would help immensely if you could share a screenshot of what you’re referencing. Based on your description it’s not very clear on what you mean.
09-28-2023 10:16 AM
If i understood correctly, you are looking for an option to show the same number calling party called 1636 and dont want to show the number applying the called party mask.
its a normal behavior. AFAIK it can be removed making use of called party transformation patterns/CSS on the phone that is making the call. And strip off the localizing prefix.
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