Request of Unified Communication Solution READ MATERIAL

[Edson Vuma]

Hi, everyone.

I am actually preparing a cientific document at my university and I have a lot of things to read.

So, I have chosen to right  about Cisco Unified Communication Solution.

I will organize my document in chapters, but at first, I need this base, all material about Unified Communication, how did this concept started and why.

Which are the benefits of it and all this info.....etc

The second step, is to choose the best products of this UNIFIED COMMUNICATION Solution, how to choose, according to a specific case-study needs.

Please, send as many books/links as you find.

If are from different autors, would be better.

Can you help me on this??

Is very important for me.

Best regard and best wishes

Edson Vuma

[will.alvord]

Starting point for all of Cisco's UC platforms:

http://www.cisco.com/en/US/netsol/ns151/networking_solutions_unified_communications_home.html

Starting point for all of CiscoPress' voice-specific titles:

http://www.ciscopress.com/markets/detail.asp?st=98140

http://www.ciscopress.com/markets/detail.asp?st=44706

Good luck.  Sounds like quite a endeavor.

[Edson Vuma]

Hi, Will.

Thanks for your reply and help.

Thanks.

And if you find anything else, please send it to me.

--
Regards
Edson Vuma

[Edson Vuma]

Hi, guys

Any more help?

--
Regards
Edson Vuma

[will.alvord]

I'm not sure what you're looking for Edson.  cisco.com/go/uc and ciscopress.com are literally THE repositories of Cisco UC-related information.  I'm aware of two non-CiscoPress book on the subject -- one about presence and one a CUCM admin guide.  I'm sure you'll be able to find them by searching Amazon.

If you are looking for a specific document(s), we can offer specific URL's, but such a general question will bring general answers.  I think I'm a slow reader, especially of technical material, but it would take me at least the better part of a year to read through all of the material which I've already provided links to.

[Rob Huffman]

Hi Edson,

I'll add a few more to the great info from Will (+5 Will )

The history of Cisco Callmanager/Communications Manager

http://en.wikipedia.org/wiki/Cisco_Unified_Communications_Manager6

For some good reference books;

Implementing Cisco Unified Communications Manager, Part 1

http://www.ciscopress.com/bookstore/product.asp?isbn=1587054833

Implementing Cisco Unified Communications Manager, Part 2

http://www.ciscopress.com/bookstore/product.asp?isbn=1587142538

Cisco CallManager Fundamentals, 2nd Edition

http://www.ciscopress.com/bookstore/product.asp?isbn=1587051923

Configuring CallManager and Unity: A Step-by-Step Guide

http://www.ciscopress.com/bookstore/product.asp?isbn=1587051966

Designing Voicemail Systems with Cisco Unity Connection

http://www.ciscopress.com/articles/article.asp?p=1722548

For your case by case deep dive;

Voice and Unified Communications - Compare Products and Solutions

http://www.cisco.com/en/US/products/sw/voicesw/products_category_buyers_guide.html

Voice and Unified Communications - Case Studies and Research

http://www.cisco.com/en/US/products/sw/voicesw/products_category_customer_case_studies.html

Voice and Unified Communications - Additional Resources

http://www.cisco.com/en/US/products/sw/voicesw/products_category_additional_resources.html

Best of luck!

Cheers!

Rob

"What you don't have you don't need it now" 

- U2