12-10-2008 02:27 AM - edited 03-18-2019 10:07 PM
Hi all,
We have a RightFax server configured and I can send the fax now. (using SR140, h323 GW configured point to voice gateway), but in the Fax Util, the fax is displayed as Sending Error and the history shows this message: "Resulting status code (0/339; 4/54): Receive failure (Phase B)"
Pls explain this and show me how to configure the server and the GW.
Thanks,
hoanghiep
01-16-2009 07:42 AM
Is it just sending that you are receiving errors or receiving also?
What version of RightFax are you running?
04-26-2012 11:38 AM
I'd like to know his IOS version, etc.
fax-relay sg3-to-g3 is the default for 12.4.24T/3845 as my customer. However I'm seeing this in the rightfax 9.4 1.40.70 logs as well.
01-16-2009 07:56 AM
On your cisco IOS gateways, try configuring this command:
voice service voip
fax-relay sg3-to-g3
At this time, fax relay does not support Super-G3 fax speeds.
hth,
nick
04-19-2012 04:19 PM
Did Nick's suggestion for sg3-to-g3 fix the problem? Have a similar issue where RightFax fails with PhaseB message.
11-13-2019 07:19 AM
following this topic.
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