09-01-2023 08:47 AM
one of my customer want to route the calls to voice gateway in call manager depend on calling number
here is the scenario the call manager have many sites this sites in different country like USA and Mexico if someone in USA from usa want to make off net call the call manager route this call to USA voice gateway depend on calling number not called number
and if someone in Mexico site the call routed to Mexico voice gateway using also calling number
09-01-2023 10:31 AM
You can simply use CSS/partitions to hardcode it to work that way or you may use local route groups depending on your current settings.
09-01-2023 10:36 AM - edited 09-01-2023 11:56 AM
You can route by calling number in CM by using a layer of translation pattern that turns on the function to route by calling number and then another layer of translation pattern to route by calling number. However you can get calls to reach different gateways depending on the device pool of the phone. This would be a much simpler method than using calling number routing.
09-06-2023 06:49 AM
This sounds like a job for local route groups to me. This is exactly the kind of situation for which it was intended.
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