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RTMT 14.0 on Windows Server 2022

fbastisch
Level 1
Level 1

Hey guys,

I'm trying to install RTMT on a Windows Server 2022. However I'm running into some problems.

When trying to install it with OpenJDK1.8, I always get the error: "windows error 2 occurred while loading the java vm". I tried running the .exe with the LAX_VM parameter, with no success. Using different versions (1.20, 1.18) doesn't work either. With those versions I got further tho.. I ran into another error when accepting the License agreements. Something along the lines of: The Java VM couldn't be found. I checked if it was running and it was. 

Also: I run the install .exe with compatibility mode for Win 7, otherwise the program wouldn't even load.

 

Any ideas?

Thanks in advance!

Sincerely Felix

2 Replies 2

Asper RTMT admin guide for release 14 and SU's windows server 22 is not listed . So i assume its not natively supported.

NithinEluvathingal_0-1686609338076.png

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/14SU2/rtmt/cucm_b_cisco-unified-rtmt-administration-14Su2/cucm_b_cisco-unified-rtmt-administration-1251su2_chapter_01.html

Why don't you try the webrtmt in version 14.

Regarding your question , try our community member's  solution mentioned below.

https://community.cisco.com/t5/collaboration-applications/rtmt-14-install-on-windows-10-hangs-on-choose-java-virtual/td-p/4773099



Response Signature


Nithin beat me to it: WebRTMT is free through the Cloud-Connected UC Operations Dashboard. See the setup guide and subscribe to updates on the what’s new page.