Unified Communications Infrastructure

Hi, We're experiencing some strange behavior for one of main numbers when receiving external calls. Some calls are received correctly and other calls go directly to voicemail or dropped for some reason.  The debug for a failed call indicate " mediaFa...

I was trying to install RTMT v14 but it's asking for Java Virtual Machine.  Does anyone have a valid link to the Java VM software?   Thanks,Kamil  

how to disable add custom status on cisco jabber from the server Presens?I want users to not be able to create new availability.

I have two trunks in a Route Group with Top Down Algorithm. Trunk 1 ISP is down but they are not sending any error message. When calls are sending out from Cucm, INVITE is going and 100trying is coming back. But post 100trying there is no response ca...

We  have CUCM 12.5 and it is a 4 node cluster.We are trying to create a Calling Party Transformation Pattern  as 3xxxxx, with the Calling Party Transformation Mask as the Main office number like +44 123 4567, so that when the  users dial out external...

This seems like it should be OK but just to be sure. Can you add a BE6k with all the CUCM servers to a VMware vCenter for management? 

Hi, We are seeing frequent RTMT alerts with respect to authentication failed, post upgrade to 12.5SU4 Alert:Number of AuthenticationFailed events exceeds configured threshold during configured interval of time 1 within 3 minutes on cluster.There are ...

Hi all,   Hoping someone can help me here and clear up if this is possible plus the best way to achieve it. Basically I need to add a custom value to a call, so the third party can detect the call and apply a workaround their end. We're having issues...

Hello,we are going to buy some "BE7M-M6-K9" servers.We know from the CCW that "This appliance requires a license for VMware vSphere ESXi; license is NOT included and must be sold separately or customer-provided".So, which is the minimum VMware vSpher...

We are establishing SIP trunk between CUCM and Unity for 7 digit voicemail dial out. Everything is configured right with configuration between them only SIP trunk establishment are not in service with 503 error.Version: CUCM 12.5 SU7              Uni...

I know the VG224's are EOL but is anyone running them under CUCM release 14?  My assumption is they may not be supported but will still function.  

Does Cisco Expressway X14.3 work without a license?I have installed and configured Cisco Expressway X14.3 according to the official Cisco guide, but when I login, I get the following error:Discovery Outcome Failure: FAILED_EDGE_CONNECTIONDomain Contr...