Unified Communications Infrastructure

Cisco UAC v14 font size

Hi,  We've just moved from v12 to v14 of Unified Attendant Console (advanced). The operators are complaining that the directory text it too big, and doesn't show as many entries as the old version. It appears to be fine on first login, but after that...

Unity Connection 12.5 SU2 to SU5 upgrade

I'm trying to perform an upgrade from SU2 to SU5 but for some reason the pre upgrade file isn't appearing in the list of applicable files in my sftp server. I've tried from the GUI and CLI and both times the pre upgrade file for cucm appears even tye...

cisco-ac.arcsolutions.com customer registration page is not working.

Hi AllI'm trying to activate purchased cuac product on https://cisco-ac.arcsolutions.com but Im gett'ng an error that I attached file here.Does someone face this issue before, I have try that chrome firefox and IE but no luck.? Thank 

US

CER Subscriber install

Putting this one out there...I've run through the vm install/setup for a subscriber cer multiple times but its failing to recognize the CER pub as a 'pub'.  The sub node has been added to the pub, network and dns all resolve.  The sub install does pa...

Extend number of rings

how do i extend the number of rings in the call manager before the calls goes to voicemail?currently, its is 4 rings, how do i extend to 6.          

Jabber 14 - Certificat message idbroker.webex.com

Hello, since a few days we get at some cients the message attached. We installed the client with EXCLUDED-SERVICES=WEBEX The clients are installed a long time and the issue appeared without updateing anything. Does anybody know why? Best RegardsDanie...

devnet sandbox only has cucm 14.0 available to test

Is this a temporary issue or will 11.0, 11.5,12.0 12.5 be back?

Cisco Unified Attendant Console Advanced - Importing Contacts CSV format?

The install & admin document tells you how to upload a file but it does not have any details on what the CSV file format needs to be. I have attempting a few formats, but it states format is invalid when I try to upload. Does anyone have a example of...