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Setting up Hunt Group using an extension number instead of a pilot number

kuldeep.kaur
Level 1
Level 1

Hi Guys,

I would like to set up a hunt group. My question is can I use a real extension number assigned to a phone to be a pilot number instead of creating a new pilot number.

 

The requirements  are if no one is answering a call to an extension 1000 (extension 1000 is assigned to a user) it should be forwarded to 1001, 1002, 1003 and back to 1000. I was thinking of using 1000 as pilot number. Is that possible ?

 

Thanks Guys

2 Replies 2

Gergely Szabo
VIP Alumni
VIP Alumni

Hi, sure. CUCM allows you to have overlapping numbers, just make sure you place them into the correct CSS.

G.

Jaime Valencia
Cisco Employee
Cisco Employee

duplicate

https://supportforums.cisco.com/discussion/12228146/setting-hunt-group-using-extension-number-instead-pilot-number

HTH

java

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