06-09-2014 10:36 PM - edited 03-19-2019 08:16 AM
Hi Guys,
I would like to set up a hunt group. My question is can I use a real extension number assigned to a phone to be a pilot number instead of creating a new pilot number.
The requirements are if no one is answering a call to an extension 1000 (extension 1000 is assigned to a user) it should be forwarded to 1001, 1002, 1003 and back to 1000. I was thinking of using 1000 as pilot number. Is that possible ?
Thanks Guys
06-10-2014 12:05 AM
Hi, sure. CUCM allows you to have overlapping numbers, just make sure you place them into the correct CSS.
G.
06-10-2014 08:01 AM
duplicate
https://supportforums.cisco.com/discussion/12228146/setting-hunt-group-using-extension-number-instead-pilot-number
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