Unified Communications Infrastructure

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I'm running CUCM 8.0.1 and Unity Connection 8.0.1 on VMWare Player.  I need to install the VMWare Tools.  I'm using the COP file from the CCO (ciscocm.vmtoolsUpgrade4.1-8.3.2-257589-v14.cop.sgn).  However, it's not loading. I Clicked Install VMWare T...

BE6K ver 8.6.2Client has a user who recently got married.  They changed her account information in Active Directtory to reflect her new last name. At that point CUCM shows her asDelete PendingLDAP Sync Status InactiveCUC showsLDAP User has been delet...