Unified Communications Infrastructure

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Migrate UCM BE5K (releas 8.6.2a) on MCS to UCS release 9.1

All,is there any other way to migrate a MCS BE5K 8.6.2a to UCS BE6K 9.1.1a? I do not want to touch the current HW/SW deployment in production, and from the doc below it looks mandatory to first upgrade the MCS BE5K to release 9.1.1a, exporting the co...

New IM and Presence 9 Server - Users can login, but can't find other users

I have a new IM and Presence Server installation.  Users have synchronized from LDAP through CUCM and are assigned to subnodes in the cluster, and are even able to log in to the IM/Presence server.  User's presence info is synching (when I pick up a ...