Unified Communications Infrastructure

Resolved! IP Phone IP configuration changes

Using Call Manager 7.1, for my IP Phone deployment I statically assigned IP addresses on the phones vice DHCP. I now have a situation where I need to change the original configured subnet mask from /24 to /25 for the phones. Is it possible to acompl...

upgrade Call Manager 6.5

Hello Team,Just to get confirmation about the MCS Servers 7800 Series that is it recommanded to upgrade Call Manager 6.5 which is runningon MCS 7800 Series Server to Call Manager 9. CM-9 us fully unified.Thanks,

Cisco AUCCE and DUCCE Courses

Hello Guys,Am relatively new to Cisco Call center management ( ICM) and I am planing to undergo some courses. Any institutes that you recommend?

Unity 8.6 (UCME) configuration hunt group bussy message

Hi Guys, Please pehpahs somebody has implemented this functionality in unity 8.6 (UCME) and can help me.I redirect the incoming calls to a hunt group. I want that, when the hunt group users are bussy, the unity plays a message saying " All the agent...

Resolved! UnityConnection 8.6 VM issue + DB replication issue

Hi We recent just rebuild and restore UnityConnection Publisher completely. But issue start occurs - when call hit VM system, user either hear dead air or disconnected straight way.We stopped all the ports on publisher to take call, then call him V...

Jabber query

Hi all, I want to know what servers and applications are required to run jabber in my environment. Like which version of CUCM ? is there any other server required ?

UCS c 220 m3 root access

Was wondering if you can get into root on esx-i c220m3 havent done that but getting multiple answers as always

Migrate UCM BE5K (releas 8.6.2a) on MCS to UCS release 9.1

All,is there any other way to migrate a MCS BE5K 8.6.2a to UCS BE6K 9.1.1a? I do not want to touch the current HW/SW deployment in production, and from the doc below it looks mandatory to first upgrade the MCS BE5K to release 9.1.1a, exporting the co...

New IM and Presence 9 Server - Users can login, but can't find other users

I have a new IM and Presence Server installation. Users have synchronized from LDAP through CUCM and are assigned to subnodes in the cluster, and are even able to log in to the IM/Presence server. User's presence info is synching (when I pick up a ...

CUBAC Server Setup v8.6.2.11 fails always with error 1720

Hi,I try to install the Business Attendant Console Server on a Windows Server 2008 R1/SP2. But the setup always fails after decompressing the MSI-File with the following error:Error 1720. There is a problem with the windows installer package. A scrip...

HOW TO LOAD IOS INTO NM-CUE-EC ON 2811

Hello All,Please I need everyone help on this one. it look simple but I am stock on this one. in a short summary.I want to load an IOS into the above unit using the boot loader method. it is a new one. this is what I have done ( i have fellow the cis...

Attendant console, displaying and dialing mobile phone numbers

Good day!Is there any way to make mobile phone numbers visible in cisco attendant console?Currently it only displays a primary telephoneNumber field.Cheers!

Mobile number not showing in Attendant console

We are running Cisco Attendant Console 9.0.1. Everything is working fine however I am trying to figure out how to add users mobile phones in the Attendant Console directory. We are also using Cisco presense with Jabber and the mobile numbers show u...

upgrading cucmBE 8.5.1 to 9.1

what all are the procedure for upgrading callmanager BE 6000 upgardation from 8.5.1 to 9.1. We have publisher and subscriber.Please let me know how it can be done.AmeenSent from Cisco Technical Support iPhone AppSent from Cisco Technical Support iPho...

Cisco MeetingPlace Media Mode HQ/HC issue

Hello Everyone,I am facing a strange issue with Meetingplace 8.5 webex scheduling configuration in which I am trying to configure the server to work on HQ mode but when I got on the media mode configuration the radio buttonare defaulted to HC and bot...

Unified Communications Infrastructure

Forum Posts

Resolved! IP Phone IP configuration changes

upgrade Call Manager 6.5

Cisco AUCCE and DUCCE Courses

Unity 8.6 (UCME) configuration hunt group bussy message

Resolved! UnityConnection 8.6 VM issue + DB replication issue

Jabber query

UCS c 220 m3 root access

Migrate UCM BE5K (releas 8.6.2a) on MCS to UCS release 9.1

New IM and Presence 9 Server - Users can login, but can't find other users

CUBAC Server Setup v8.6.2.11 fails always with error 1720

HOW TO LOAD IOS INTO NM-CUE-EC ON 2811

Attendant console, displaying and dialing mobile phone numbers

Mobile number not showing in Attendant console

upgrading cucmBE 8.5.1 to 9.1

Cisco MeetingPlace Media Mode HQ/HC issue

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