08-29-2022 11:24 PM
Dear Team,
We are unable to register the MGCP Gw with CUCM, Show ccm manager output showing as "registering".
We have done multiple troubleshooting, but no luck. I am attaching the output for debug mgcp packets, debug mgcp events.
Please help us to understand what is there in the logs.
Solved! Go to Solution.
08-30-2022 05:49 AM
Can you share the config of the GW and a screenshot of the CUCM config of the gateway (Device --> Gateway).
Probably the name of the GW doesn't match the FQDN, which the GW is sending:
RSIP 607144485 S0/SU1/DS1-1/24@Axis_Bank_PRI_Gateway1.axisb.com MGCP 0.1
The FQDN in CUCM has to match exactly the FQDN configured on the GW.
08-29-2022 11:25 PM
08-30-2022 05:49 AM
Can you share the config of the GW and a screenshot of the CUCM config of the gateway (Device --> Gateway).
Probably the name of the GW doesn't match the FQDN, which the GW is sending:
RSIP 607144485 S0/SU1/DS1-1/24@Axis_Bank_PRI_Gateway1.axisb.com MGCP 0.1
The FQDN in CUCM has to match exactly the FQDN configured on the GW.
08-30-2022 06:46 AM
Thanks for your suggestion.
Will do the necessary changes and will update the status here.
09-01-2022 06:14 AM
Any update on this? Could the issue be resolved?
09-01-2022 06:32 AM
yes. as per your suggestion we have modified the GW name, and it registered.
Thanks for your help
09-01-2022 10:28 AM
Why did you mark your own response as a solution to your question? What @b.winter suggested is per your later response the solution to your question.
09-01-2022 08:29 PM
it was a mistake, rectified it.
Thanks
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