09-12-2023 08:08 AM
We are working on upgrading a Unity Connection Cluster and migrating to new hardware. I have noticed that only 4 of the ports on the secondary node show in service. It displays the correct total number of ports, I have checked CUCM and all 16 ports for both servers are registered. I am have verified within Connection that ports are enabled and setup to answer calls, but for some reason only 4 ports show in service.
Any suggestions would be appreciated.
Joe
Solved! Go to Solution.
09-12-2023 11:18 PM
Reset the port group in CUC.
Are you still using SCCP between CUC and CUCM? If yes, I would advise you to change to SIP.
09-12-2023 11:18 PM
Reset the port group in CUC.
Are you still using SCCP between CUC and CUCM? If yes, I would advise you to change to SIP.
09-13-2023 07:16 PM
As @b.winter mentioned, reset the portgroup
09-14-2023 01:41 AM
As @b.winter advised moving to SIP integration with CUCM is a recommended practice. This is because SIP does not require voicemail ports.
Additionally, SIP integration is considered to be more reliable and easier to troubleshoot.
Here is a link to a video that provides more details on how to configure CUC SIP integration with CUCM: https://www.youtube.com/watch?v=uR9iaGqZFyQ
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