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Using Unity connection as voice recording service

osw200051
Level 1
Level 1

‎08-19-2016 09:02 PM - edited ‎03-19-2019 11:29 AM

Dear All,

If any possible to use the unity connection as a voice recording function?

Such as:

When someone call in to my IP Phone, and I asked the call, then I find I need to record the conversation.

On this situation, can I do the voice recording by using the unity connection service?

Thanks all.

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2 Replies 2

Deepak Rawat
Cisco Employee
Cisco Employee

‎08-19-2016 09:38 PM

Yes, it is possible to use CUC for live voice recording functionality. Refer below:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/7x/adminis...

https://www.youtube.com/watch?v=QWPeHFxs9-M

Regards

Deepak

osw200051
Level 1
Level 1
In response to Deepak Rawat

‎08-19-2016 09:43 PM

Many thanks Deepak Rawat

Let me try it.

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