Unified Communications Infrastructure

Doing some prep work for a major system switch over from an older phone system to our Cisco Environment. Currently working on their external facing main menu system for public callers. Setup a Translation Pattern for 1886 (test number within our Blo...

Afternoon, I need to change the Historical Reporting User password (uccxhrc) as no-one in my company seems to know the original and I'd like to have a play with Crystal Reporting, I just want to check...is CUIC the only application that makes use of...

Hi, EveryoneFirst time post here, and first time installing CUCM (any version).I built a VM using a downloaded OVA template for CUCM 6.5.1.10000-43, and the install fails with a critical stop.  Once I figured out how to dump logs to the virtual seria...

Hi, I'm wondering that why BE7K is preconfigured 2 virtual disks with Raid5. Is it can be able to reconfigure it to raid6 ?   Any things that we need to consider ?

Is there any recommended Text-to-Speech (TTS) solution that can be integrated directly with Cisco Unified Communications Manager (CUCM)?The TTS solution from Nuance, for example, requires Cisco Unified Contact Center Express (UCCX).The goal here is v...

Dear Sir, I want to write LOM for CallManger 10.5 with about 30 7821 IP Phone and 50 8851 IP Phone. I read some document about Cisco CUCM Licensing but I Could't find out how licensing would work in CUCM 10.5. Can anyone answer the following question...

Unity 8.6 connection to Office 365 fails with Cisco Unity Connection Administration Task Alerts Failed connected to Exchange CAS server at (https://outlook.office365.com/autodiscover/autodiscover.xml) I can successfully  ping outlook.office365.com a...

Hi Everyone, I have a working hunt pilot forward like this: -Calls to hunt pilot no answer: forward to system call handlers -Calls to hunt pilot busy: forward to system call handlers The system call handlers greeting is to announce the users that al...

Here is the scenario we have two systems Avaya and Cisco CUCM 9.1  All the PSTN lines are connected to Avaya and Avaya have gateway that is connected directly to pub and sub of CUCM as H.323 gateway. Everything is working fine except when we have to...