Cannot access UCS CIMC after power on

[Rafael Chavantes]

Hello All,

I'm deploying a new UCS C210 Server, but we are facing some problems:

1- When connecting a monitor to it the monitor do not show anything, like the server is power off

2- With the server off, i can access the cimc, but after i power on i lose acess to CIMC and the it stops responding to ping.

3- The server makes a lot of more noise than the other UCS C210 we have.

Anyone faced this? I'm starting to think that is a hardware problem.

Thanks,

Rafael

[Robert Burns]

Try connecting to just the CIMC (disconnect local monitor & keyboard) you should have access to the system during both power-off & powered on stage.

If you can't get to the CIMC via network (browser) as its powered up, disconnect the CIMC connection in the back and then connect your local monitor, keyboard & mouse and see if the IP settings are correct.

Regards,

Robert

[Rafael Chavantes]

Robert,

I cannot use a local monitor, it does not shoes anything, like the monitor is not connected.

I can connect to cimc if the server is off, via browser. The ip configuration is correct.

[Robert Burns]

Hard power off the server (remove power cables for 30sec)

This will reset the CIMC and "may" correct your access issue. 

Let me know the result.

Robert

[Rafael Chavantes]

We done that several times.

No luck!

Any thoughts?

[Robert Burns · Accepted solution]

If there's a HW issue with the CIMC it will likely need to be replaced. 

Please open a TAC case as a next step.

Regards,

Robert

[Rafael Chavantes]

Just did that.

I was hoping that could be  a configuration  issue.

Thanks

[Robert Burns]

When the server is powered off, you say that you can access the CIMC.  In prep of the TAC response you may want to try and SSH to the CIMC and run a show tech.

SSH to CIMC IP

scope cimc

scope tech-support

set tftp-ip x.x.x.x

set path \remotepath (if applicable)

commit

start

Having this ready will expedite the process and might give us some insight as to the issue.

Regards,

Robert

[asharwan]

Please check this link hope it may help.

http://www.cisco.com/en/US/prod/collateral/ps10265/ps10493/C240M3_LFF_SpecSheet.pdf