03-02-2019 09:54 PM
Dear Expert,
I have new Cisco ucs c220 m5sx server. But during post startup it is not showing any hard disk and raid controller information and inside CIMC it is not showing any PCI card or hard disk.
Any help would be appreciated.
03-02-2019 10:08 PM
03-03-2019 06:48 AM
Some of the PCI slots (Lanes) are wired to specific processor slots.
Please confirm how many CPUs you have present.
Also, can you confirm what storage controller was purchased?
If you are trying to use the onboard/PCH controllers, then it's possible the optionROM for the onboard controller isn't enabled, and might not show the disks present.
Kirk...
08-07-2019 02:29 PM
I'm also having the same issue above and would appreciate any assistance.
I have a UCS C220M5SX with 2 CPUs, and 4 drives (2 SSD and 2SATA). I have 4 other servers with the same build, and the raid controller that is not being recognized on my one server is the AVAGO MegaRAID CISCO 12G Modular Raid Controller). I've tried re-seating the controller card, drives, and cables. When I run the CISCO USC utility it states that the "SCU is unable to detect a RAID Controller in the server". When I try to install the OS it does not see any drives. I believe the onboard raid controller is the LSI Embedded MegaRAID but it also is not recognizing my drives. Any suggestions on how to remediate?
08-07-2019 05:54 PM
Is this a new server or was the RAID controller ever recognized? If possible, also try to remove the cache module from the controller if you have one installed and see if it is recognized then.
08-09-2019 12:40 PM
Hi Wes - thankyou for the response! I did some additional troubleshooting. I actually confirmed that the server does not have the AVAGO MegaRAID 12G modular controller. The controller that is installed in this specific server is a Cisco Plumas Sata Interpreter Card. This card does not have a cache module and it has not been recognized in the bios or the UCS utility tool. I've pulled it out and re-seated it without any luck in getting it recognized. This is a brand new server.
08-09-2019 01:16 PM - edited 08-09-2019 01:18 PM
Okay if you are using the embedded controller, you will use software RAID. Make sure to enable in the BIOS.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide