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As part of our migration plan from CAD to finesse we are trying to replicate a call end action.
In CAD, when a call ends we pass the CALL_START_TIME and CALL_END_TIME as per the screen shot FIGURE A attached, the problem we have, there is no option ...
Hi All
Just wondering if any of you guys had created a SQL command to verify if Jabber clients are logged into their respective
hunt groups; maybe searching for CSF and Line Group within the CLI? It would be quick way to verify who was logged in whe...
Hi to allI was really just after thoughts and contributions relating to the ability to share files and performed screen scraping and sending through the IM.My concerns really centre around where these sharing operations are stored on the local pc.We ...
Hi FolksCan I just run this past you all please.Have just upgraded from unity 7 to connection 8.6.We have a hunt pilot number of 4136 with 4 hunt list member numbers in the hunt (1930, 1931, 1932 and 1933)4136 is configured as the unity connection nu...
HelloWe have recently upgraded our 6921 phone firmware from version 9-0-3-0 to 9-2-2-6, to our surprise the services (ext mobility and phone messenger)have gone off the phone.I have then reverted to another firmware version prior to 9-2-2-6, which i...
Hi Brad, did you ever get a resolution for this, we are having the same problem trying to get hold of the ova software, we do however have JAB-GUEST-RTU-K9 part number listed on out order, so far we have been through edelivery support, then passed to...
