I recently spun up a Cloud vEdge in AWS using an 18.3.0 AMI which was the only one I could see in the marketplace. Now that I have it joined to the SD-WAN I was hoping to update it to match the OS version running on the rest of the overlay. The upgra...

It seems I have made a mistake. I configured an ISE deployment initially with the same username we use internally to login to our network devices. It does not appear I can use ISE CLI/GUI admin user accounts in network device administration or networ...

How would one query CUCM (or CUPS) for near real-time phone/line appearance status (On-Hook, Off-Hook) without using any client side software like Jabber or a JTAPI plug-in?From what I can find SOAP requests against CUCM will not provide this info.  ...

We're getting started with a few RisPort SOAP Service requests and we're trying to leverage the built-in SOAPMonitor at (:8443/realtimeservice/SOAPMonitor). We can't seem to get the monitor to connect - the exact error is "The SOAP Monitor is unable ...

I am trying to get a TAPI client installed and tested with UCM6.1. I have downloaded CiscoTSP.exe to a WinXP client, and installed it with no issues or errors. I also configure the Wave driver too. I follow the directions noted here to test the TA...