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Integrating CVP with SQL Database and I've defined my JNDI parameters as well as context.xml. I have previously done this integration in other CVP versions and worked fine but with 12.6 tomcat changed and now it looks like its requiring some other pa...
Integrating with Nuance and was wondering if anyone has ever done Speech-to-Text from the CVP side. I have the Nuance server stood up with required license and have no idea on how to receive audio to convert it into text.
Deploying CCB on UCCE 11.6. The CCB application is working but the problem I’m having is the Callback seems to be happening sooner than the EWT. Looking through the CallbackWait application, I don’t see any error there. Has anyone ever experienced th...
Integrating UCCX with Nuance TTS and i was wondering if anyone knows how we can check if TTS Ports are available before playing generating a TTS prompt and also if the Nuance is not available or the server is shutdown, how can i determine.
I am trying to build a gadget or create a workflow on UCCX that once a call is terminated by the agent, the workflow/gadget will trigger a transfer to a supervisor based on a variable that comes into the call. I was wondering if anyone has been able ...
That would be helpful. I am able to get the Chatbot to at least respond but the problem i am having now is with one of the append nodes kicking back errors and i can't seem to find what its not liking. Although it responds back with the message the B...
I agree with you as well that this seems daunting. I am working on TaskBot as well and i'm struggling with getting things to go through the Connect Flow.
By any chance, would you mind sharing the flow you used for QnA? I am just looking to ask ques...
I'm officially lost because I used the same parameter you provided and I am still seeing the error which the log file is uploaded below. I have a TAC case going as well and they have not been able to find anything yet other than the new Tomcat is dif...
Thanks for your response janinegraves. I tried the follow as the only content in my XML file and i received the same error.
<!-- The contents of this file will be loaded for each web application --><Context>
<!-- Default set of monitored resources ...