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Ahmed Adeyemi
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About Ahmed Adeyemi
01-15-2021
Ahmed Adeyemi
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Member since
04-05-2013
265
Posts
78
Helpful
9
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Latest Contributions by Ahmed Adeyemi
Latest Contributions by Ahmed Adeyemi
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Re: How CVP sub dialog option works and Menu configuration how return values work
Created by
Ahmed Adeyemi
in
Contact Center
12-28-2020
12-28-2020
The way the subdialog works is easy. Subdialog Start receives the variable being passed from ICM or ...
Re: UCCE Courtesy Callback
Created by
Ahmed Adeyemi
in
Contact Center
12-23-2020
12-23-2020
Do you mind sharing how you calculated your EWT? You are correct, presently I presently i am using t...
Re: Jabber not pulling jabber-config OR UC service
Created by
Ahmed Adeyemi
in
Collaboration Applications
12-22-2020
12-22-2020
To narrow down your issue, I would recommend you remove the jabber-config file that you have previou...
Re: Cisco Jabber Phone Service Icon RED
Created by
Ahmed Adeyemi
in
Collaboration Applications
12-22-2020
12-22-2020
Collect the diagnostic log with TCP dump checked. This has to be replicable essentially as soon as i...
Re: Jabber over VPN can't receive calls
Created by
Ahmed Adeyemi
in
Collaboration Applications
12-22-2020
12-22-2020
More than likely the routes on your VPN would be the issue. Have you tried to reset your Jabber and ...
Re: Jabber not pulling jabber-config OR UC service
Created by
Ahmed Adeyemi
in
Collaboration Applications
12-22-2020
12-22-2020
In the PRT log, you should be able to see what files its attempting to pull and how it’s connecting....
Re: How CVP sub dialog option works and Menu configuration how return values work
Created by
Ahmed Adeyemi
in
Contact Center
12-22-2020
12-22-2020
Are you asking for how the sub dialog works? Essentially this is used to initiate the call and obtai...
UCCE Courtesy Callback
Created by
Ahmed Adeyemi
in
Contact Center
12-22-2020
12-22-2020
Deploying CCB on UCCE 11.6. The CCB application is working but the problem I’m having is the Callbac...
Re: UCCX with Nuance TTS
Created by
Ahmed Adeyemi
in
Contact Center
10-10-2020
10-10-2020
Thanks David. Do you know what the parameter will look like? I've been trying to come up with what t...
UCCX with Nuance TTS
Created by
Ahmed Adeyemi
in
Contact Center
10-09-2020
10-09-2020
Integrating UCCX with Nuance TTS and i was wondering if anyone knows how we can check if TTS Ports a...
UCCX SST Transfer
Created by
Ahmed Adeyemi
in
Contact Center
01-20-2020
01-20-2020
I am trying to build a gadget or create a workflow on UCCX that once a call is terminated by the age...
Single Step Transfer - UCCX
Created by
Ahmed Adeyemi
in
Contact Center
01-20-2020
01-20-2020
Has anyone been able to build a workflow or gadget using the API described for the Single Step Trans...
Re: UCCX API
Created by
Ahmed Adeyemi
in
Contact Center
01-06-2020
01-06-2020
Does anyone by any chance have a gadget created for this? Essentially gadget that can do a direct tr...
Re: UCCX 12.0.1 Calendar sample script
Created by
Ahmed Adeyemi
in
Contact Center
01-06-2020
01-06-2020
Yes, on the script itself you will need to select the next action of what you would like Business Ho...
Re: Can finesse team performance window display the called number of outbound calls in progress
Created by
Ahmed Adeyemi
in
Contact Center
01-04-2020
01-04-2020
This is not available at the moment. However you can create a custom report that will show this.
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Public Statistics
Date Registered
04-05-2013
01:48 PM
Date Last Visited
01-15-2021
08:24 AM
Total Messages Posted
265
Total Helpful Votes Received
78
Helpful Votes Given To
User
Helpful Count
david.macias
5
gorourke
5
Omar Deen
5
Jonathan Schulenberg
5
ewindgat
2
See all >
Helpful Votes From
User
Helpful Count
John Hoy
5
shaijal.allipra
10
servicios.inter
nos
5
pmd4332
5
ahmedhamed
5
See all >