About r.hall

r.hall · 09-24-2020

Hi, Is there any news of when or if it will be possible to use Jabber Guest without a plug-in? Thanks Richard

r.hall · 11-08-2016

Hi,I have an issue with CVP/ASR integration in a call studio created VXML app. As soon as the app hits an element that requires ASR, the script will terminate with an error and '.media.resource.unavailable.asr' is shown in the VXML app logs.I've been...

r.hall · 08-09-2005

Hi,Could someoneone tell me what the alert for 'directoryconnectionfailed' in the real time monitoring tool actually means.Is this a transient condition or something to worry about?I get this every 5 minutes or so, but the alert goes back to 'insafe...

r.hall · 08-09-2005

Hi,I'm configuring an 2621XM with ADSL WIC on an 8Mb/512Kb line. With this setup, I can achieve a maximum throughput of 2.4Mbs (almost exact). If I put a cheap and cheerful ADSL router (free from the ISP) on the line, i get the full 8Mb. The config i...

r.hall · 06-17-2004

Hi,Is it possible to install Communicator on Windows 2003 server. We have a number of developers who have 2003 on their PCs/laptops and we really need to get this up and running. The install throws an error saying that Win2K SP3 or XP is required. If...

r.hall · 09-09-2019

Hi Lee, Did you ever get an answer to this? Thanks Richard

r.hall · 03-22-2018

Apologies for bumping such an old thread, but did you ever get a solution to this? I have a customer who is experiencing the same problem, and everything points to the telco, but telcos being telcos, getting an answer isn't easy. Thanks Richar...

r.hall · 08-13-2017

Thanks for the tip. Just had this issue and this was part of my resolution. I had 2 devices pools, one of which I thought wasn't being used. It was, and the locale and the MRGL were both wrong. Thanks for the pointers chaps.

r.hall · 11-11-2016

For reference if anyone else finds themselves in this situation. MRCP1. The gateway was truncating the grammar for reasons unknown. Move to MRCP2 and all is well with the world. Your mileage may vary of course.....Richard

r.hall · 02-10-2016

Hi Chris,The issue is that, if there are reason codes configured, then one must be selected. user.setState(states.NOT_READY, MyNRRCid);The slightly tricky bit is that you have to set the ID, not the reason 'text' or the 'code'. For pretty much all ob...

Member Since	‎07-03-2003 03:56 AM
Date Last Visited	‎10-01-2024 04:50 AM
Posts	43

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User Activity

Jabber Guest without Plugin

CVP 11.0 Nuance 10 ASR - .media.resource.unavailable.asr

Real Time Monitoring Alerts

ADSL Performance Issue

Communicator and Windows 2003

Re: TAPI/TSP and Windows RDP support

Re: call drop Intermittently through MGCP gateway

Thanks for the tip. Just had

Re: CVP 11.0 Nuance 10 ASR - .media.resource.unavailable.asr

Re: Finesse 10.5 user.setState(states.NOT_READY) Fails to change user state.