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Christopher Nagel
‎05-27-2020
Beginner
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1 Accepted Solution
10 Replies
1 Helpful Vote
5 Replies
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Member since ‎10-07-2006
34
Posts
3
Helpful
1
Solution

http-bind POST becomes a GET?

Created by in Contact Center
05-12-2020
05-12-2020
I am troubleshooting an intermittent (but frequent) connection failure and recently saw Chrome dev t...

Re: Localizing - built-in options?

Created by in Contact Center
04-30-2020
04-30-2020
Note: in the JavaScript files, I can do this: finesse.utilities.I18n.getString() but I'm hoping to g...

Localizing - built-in options?

Created by in Contact Center
04-30-2020
04-30-2020
Hi,I just converted a gadget from using a CDATA section in the XML file to using a separate HTML fil...

Re: HMACs do not match in URI

Created by in Contact Center
04-29-2020
04-29-2020
Hi Denise,Yes! Just one out of 23! 2 or 3 others have minor anomalies, but I think those are just un...

Re: HMACs do not match in URI

Created by in Contact Center
04-29-2020
04-29-2020
Hi Denise!I think it was roughly 11.6(?)/ES3. Yes, I noticed the CORS changes but I'm not thinking t...

HMACs do not match in URI

Created by in Contact Center
04-27-2020
04-27-2020
Hi,We're testing Finesse 11.6 ES10 and getting a weird error when loading gadgets that are hosted on...

Non-gadget sample - multiple login?

Created by in Contact Center
02-07-2020
02-07-2020
Can I use the non-gadget sample to provide secondary event stream for an agent that's already going ...

Admin sign-out?

Created by in Contact Center
09-16-2019
09-16-2019
Currently looking at the UCCE REST User API and hoping to find a way to sign out users externally (i...

Re: Gadget server host?

Created by in Contact Center
09-16-2019
09-16-2019
Thanks, Denise. I'll make some time next week to look harder for a solution. Currently I'm adding th...

Gadget server host?

Created by in Contact Center
09-09-2019
09-09-2019
In ECCE Finesse with stand-alone gadget servers, is there a viable way to get the gadget server’s ho...

Re: Side-specific Finesse user list?

Created by in Contact Center
09-03-2019
09-03-2019
In practice, Finesse seems to be Active/Active and users can log in directly to either side of a PG ...

Side-specific Finesse user list?

Created by in Contact Center
09-02-2019
09-02-2019
I am using the Finesse API endpoint /finesse/api/Users to get a list of agents and their states, but...

Re: Monitor mode type app in Finesse?

Created by in Contact Center
02-28-2019
02-28-2019
Hi Denise,Yes, that was the basis of my 2nd question. It looks like I can use the UCCE API's Machine...

Re: Monitor mode type app in Finesse?

Created by in Contact Center
02-27-2019
02-27-2019
I love this idea - thanks Denise! I can use api/Users and then loop through with api/User/XXXXX - on...

Monitor mode type app in Finesse?

Created by in Contact Center
02-27-2019
02-27-2019
I'd like to create a server-side app that will monitor all agents and log them out after 4 hours in ...
Public Statistics
Date Registered ‎10-07-2006 12:10 PM
Date Last Visited ‎05-27-2020 12:02 AM
Total Messages Posted 34
Total Helpful Votes Received 3
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