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In Finesse 12, the UI has a stack of tab icons on the left that allow paging between various tabs. Each tab has an associated icon, and I'm wondering if there's a mechanism to put alert badges on the icons to indicate that the tab wants some attenti...
Hi,I have the following element in the HTML file for a new gadget for Fin12: <video autoplay loop muted id="paused" >
<source src="images/paused.mov">
</video> <img src="images/logo.png"/>But when the gadget is loaded, the URL...
I am developing a small utility to help manage agent attributes using the UCCE Config Agent API. The node server vends an HTML single-page app that assembles the request and then fires it to the selected UCCE AW.I am getting the following response w...
Hi,This is a bit of a newbie question, but I haven't found a solution yet. I have a gadget that opens to a static HTML page with instructions on its usage and a couple buttons to get started. When it's put on the home page/tab, everything's beautif...
In Fin12, there's a few mini-gadgets across the header called components. The admin guide says that only Cisco-supplied objects are currently supported there, but I'm curious if there's been any movement on enabling 3rd party components? I checked ...
Denise,That code is there, but I believe the resolution may simply be to add specific dimensions to the DIV elements, which render as 0 height and width, even with adjustHeight() being invoked. It's on the back burner for now but I'll get back to it...
Denise responded to my similar question that, as the doc says, components rely on validations etc. that make it difficult to enable 3rd party code to participate. As you said, they're not iFrames, so poorly behaved components could wedge the entire ...
Thanks so much for taking the time to test that, Denise! I guess using <routable> as a RONA indicator is not as much of a bug as I’d thought. Any chance of submitting a change request to include the Voice RONA behavior (Not Ready/32767) for all MRD’s...
Just to finish off the conversation - I'm assuming that the actual RONA events will be a Not Routable along with Not Ready / 32767, which is the RONA reason code. The Not Routable event alone wouldn't indicate a RONA on an MRD. Is this a good assum...
