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We are deploying phones at 17 different locations using WebEx Calling. The phones are showing registered in the portal but there is no way to sort the devices based on their registered location. Is adding this feature on the roadmap?
I have a UCCX 12.5 server with desktop chat enabled. We have users and presence working. I would like users to be able to call contacts they find in the desktop chat, is that possible. We can add contacts to the phone book but I would like the users ...
We have a new installation of UCCX and are using the co-resident CUIC. We are not using the Cloud Connect. My understanding is that it requires a license. Since we are not using it, I want to disable the Analyzer button from the portal to prevent use...
HelloWe are using UCCX 12.5. I have a script that handles inbound calls on a main number. If the user presses 1 during a menu prompt I am using a call redirect to transfer the call to a trigger of another application that has a queue. When the agent ...
Using the IOS software checker against IOS 12.4(24)T8, I am told that there is a bug fix in image 12.4(24)T11When I check the download section for the 2811. The highest available IOS in that train is 12.4(24)T8. I realize we should just go to 15.1 bu...
Thanks for testing that @Gerry O'Rourke How about if we had the range as well as the wild card. Can you test that in your setup? Below is your example, modified. voice class e164-pattern-map 1000description ### Match UCCE numbers ###e164 +353155524[...
Is this still working for you? I attempted this and I got more of a round robin result. We were migrating off an old system and had the CUBE configured to fork the calls by adding numbers to the pattern map as we migrated. Dial peer 1 destination e1...
