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Hello Support Team, There is a problem with Jabber Android mobile, everything works well with phone services, instant messaging and voicemail when we log into the jabber account, but the only problem is unable to connect Directory account via VPN con...
We reported that outbound call duration is not calculated while we're Not Ready' Status, we tested many cases but could not find agent outbound call count in 'Not Ready' status The Cisco agent does show the outbound call duration in the Not Ready cod...
Hello Cisco Support Community Group,
Good Morning/Good Evening,
I hope all are doing well.
We have an issue with our inbound calling number, Inbound calls are showing ‘unknown number’ as the calling number.
Call Flow - PSTN ===>GW=====>H323====>P...
Hello Supporters,
Good Day.
I have an issue with my jabber connectivity, when ever i am trying to login jabber client in my iphone without VPN, it says an error with user name and pwd are incorrect
But if i activate my VPN client then it works well....
Yes, Saif Musa,
You are correct, "ANI is empty which is could mean the CID is not provided from a telco"
This would be the correct behaviour for "Analog copper DID trunks".
Thanks,
Ashok
Hi Brandon Buffin,
Thanks for your email.
Yes, I have verified with service providers, unfortunately, we have "Analog DID trunks", so as per current telco policies, 'analog DID trunk will not display the number at destination point, it will display ...
Please Follow the steps ,
Step 1 - Press the settings button --------> Which is appeared in the left hand side
Step 2 - Select the Administrator Setting Soft Key
Step 3 - Scroll Down to Reset Setting - Select the Reset Settings Soft Key
Step 4 - Scr...