Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I'm running CUCM 11.5 and firmware 12.0 on a set of Cisco 8851 phones. Barge works great, and cBarge works great. However, no matter what I do, I can't get single button barge to work. Any ideas would be great.
Hello,
When a call is queued in CUACA 11.0, we hear the ringing out of the computer speaker, and that's fine. However, when the receptionist has answered a call and is talking on a call already, when another comes in and it is in the queue, we hear ...
Hello,
I believe I am hitting bug ID CSCuq42288 in UCCX 11.0. I am using a Hold step, a Delay step, an Unhold step, then am experiencing truncated prompts. The Bug Toolkit says that the bug has been terminated and that no fix was planned for this bu...
On a UCM 10.5 cluster, we have replaced the expired Root CA certificate with a new one. We disabled certificate change notification on all servers in the UCM cluster and the IM&P intercluster sync agent. Then, we deleted the Root CA certificate. Afte...
Hello,
I recently upgraded UCCX 10.6 to 11.0. It seems that replication is not working, and this might be related to bug CSCuv57910. I cannot find information on how to follow the steps noted in the bug ID. Failover works properly, but under the dat...
There are a few potential factors. To start with: 1. Make sure your licenses are showing in compliance.2. Do a show status from the CLI and make sure the disk space is normal.
There are usually a few causes of this but the low-hanging fruit is that the phone's extension cannot be reached via SIP from CVP. So, if there is a trunk from CUCM to CVP, the inbound CSS on the CVP trunk needs to have access to the ACD extensions o...
Can you post "show diskusage common" to see what folders/files might be taking most of the space? Also, there's a defect you might be hitting: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuz95193
What's really important with UCCE/PCCE 12.x and up is the exchange of certificates. Are your certificates CA-signed or self-signed? Either way, you have to be sure all the certs are cross-trusted. The Roggers need to trust the PGs, CUIC needs to trus...
