Mikael Hansson
Member since ‎10-27-2009

User Statistics

  • 132 Posts
  • 1 Solutions
  • 85 Helpful votes Given
  • 214 Helpful votes Received

User Activity

Hi all, I was hoping that UCCX 11.6.2 was going to solve the issue with static Report Headers, but from my tests this has not happened. (Note to Cisco: please change all report headers to follow the dynamic filters when possible) For example the inbo...
We have CUCM-customers using on-prem CWMS 2.x but they are lacking the possibility to use Video in Meetings, like what is possible today for Webex (cloud).I read the release notes for CWMS 3.0 and was disappointed that Video was not part of the featu...
After successful upgrade of standalone UCCX from 10.6 to 11.5SU1 our customer got a bunch of browser-related problems with Finesse Agent. Almost all of the users who was using Internet Explorer got to the Finesse login-page without any input-boxes fo...
I need to do a change of the Hlog (devicehlogdynamic) on all devices with a specific DN based on the CFA-status of that DN through AXL.For example where DN=62990 and cfadestination is not empty or cfavoicemailenabled is true.I know i have to do this ...
Is there a way to alter the final stage of the web-chat so that besides the Transcript Download we can input a "rate the chat"-survey function or a web-link to another survey-form to rate the experience for the end-customer ?I have seen talks about t...
Community Statistics
Member Since ‎10-27-2009 02:51 AM
Date Last Visited ‎09-02-2022 07:39 AM
Posts 132
Total Helpful Votes Received 10
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