What the bug description doesn't include is that after the Upgrade to 12.x and the ITL Certificate is regenerated, the phones will be unable to update their ITL because they're no longer trusted. In a mixed-mode cluster if you need to update the CTL ...

I've tried now several DevNet Sandboxes (UCM, UCCX 11.5, UCCX 11.6, etc) and all of them seem to have licensing issues. As Prime Licensing Manager is running on Demo Licenses and Unity Connection reports a licensing violation I can't test any Create ...

A customer of mine has purchased a number of Meraki switches for various purposes, which I am tasked with deploying. I've found the documentation to be woefully inadequate, and completely glaze over quite important points, and I was wondering how oth...

I have integrated Cisco Unified Presence 7.0 with CUCM 7.0 and successfully have all aspects of CUPC working.On CUPS I have enabled the IP Phone Messenger service, and configured the appropriate Application userid and password.On CUCM I have created ...

I have a client who has a number of Polycom Soundstation IP 7000 phones  on their CUCM 7.1.When the IP 7000 puts a call on hold, the person on hold hears nothing (no audio or tone on hold).The SRND for 7.x actually has a call flow (right at the botto...