I'm working on TMS v14.8, and a Cisco MX300G2 (TC7.3.6), the endpoint is registered with a CUCM 10.5.
When I try to check the CDR of the endpoint on the TMS, the CDR tab doesn't exist, even though I can find the CDR tab on a Cisco MXP...
I'm working on a CUCM 7 Cluster with 7 nodes: 1 PUB, 4 SUB and 2 TFTP servers.
Recently, on subscriber had stopped working, and since then, IP phones are unable to register once they unregister.
I have checked on the RTMT, I have noticed the...
I'm working on a cluster of CUCM7.1 and using CISCO IP Communicator 7.0.1
Recently a CUCM sub was and still down, since then all the CISCO IP Comunicators can't register showing the error message: "Registration Rejected: security Error", I've...
I'm working on CISCO Unity Connection v 10.5 and CUCM v10.5
I have a user trying to access a shared mailbox, but the CUC IVR propmting the username and PIN followed by pound is in French.
I have checked the configuration:
a- On the C...
I'm working on a TMS 14.6.2 and I'm trying to upgrade C20 endpoints using this latter. from TC18.104.22.168a4696f to TC7.3.5.
I managed to upload the .pkg file necessary for the upgrade, I have added the release key successfully on the end...
I 've had this issue before several times, there was two root causes encountered:
1- Video Codec mismatch
2- Not enough bandwidth for video hence the audio only
Check the video codecs on the participants and check if the video bandwidth is e...
I had the same issue and it turned out that the package upgrade that I used for made for C series endpoints (s52000tc7_3_6 .pkg)
The solution was to download an package (s52010tc7_3_6.pkg) made for MXG2 endpoints.I hope this will help.