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Need some advice please, i have a UCCX 11.5 installation that is currently unresponsive due to 100% disk utilization. I can get access to the CLI but the web services etc. fail to start. I am trying to get the Server operational so we can upgrade...
Hi All
I am running into an issue when trying to do a fresh install of Cisco Unified Attendant Console Advanced v12 on Windows Server 2012 R2 ,the installation keeps failing to install Microsoft C++ Redistributable. I have checked online but can`t fi...
Hi AllI hope someone can possible assist me here ,we have a CUCM version 11.5 that has a Trunk to a Genesys server ,problem is that randomly the Genesys server sends a SIP Invite with a malformed x-farenaddr in the From field. Below is an excerpt of ...
Hi AllNeed to know if the following would be possible utilizing a script within UCCX.Scenario is i have agents phoning clients from their mobile phones and need these calls recorded. So was thinking i could create an IVR where these agents can dial i...
Hi AllI have a scenario where an External caller calls in via the SIP trunk to CUCM ,the call then gets transferred from the Internal phone to another External phone. Problem is that the calling number that shows on the external callers phone is the ...
Thank you David , that looks like it will work ,we are currently testing with the following script which our Recording guys wrote :M = {}trace.disable()-- trace.enable()-- Remove potentially invalid x-farendaddr parameter from From address-- Reason: ...
Hi AnthonyThanks for the feedback ,i will look into Mobile Voice Access feature ,the Recording solution is integrated with SIP trunk ,it is a Libra solution. It is setup for Device side recording ,so using BiB of phones ,not sure if that will still b...
Hi GuysThanks for all the help so far ,so you are correct in saying there is no Diversion as it is a transfer ,so we have to rely on the UPDATE message to change the Calling number after the transfer has been Completed. I went ahead and turned off th...
Hi RogerYes i understand ,but in my case using one static number in the sip-profile will not work as multiple companies use the same dial-peer on the CUBE ,so that number will change. I have removed the passthru from the SIP config on the CUBE ,and n...
Hi RogerThanks for the reply ,i have "Redirecting Diversion Header Delivery - Outbound" set on the trunk ,although for some reason i do not see this in the SIP messages received on the CUBE.SIP profiles is definitely an option ,but i will not be able...
