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Greetings. I am testing in my lab and have Finesse 10.5 with UCCE. I have loaded a couple sample gadgets in to the 3rd party location in my dev Finesse server and added the proper code to Finesse desktop layout, but the new gadgets are not appearing...
Here are the results from one of my systems:
DateAgents50002dedups_Hours_%LoginsHoursLoggedIn50002_dedup50002s10/22/20186410.069073783640509635241610/23/20186340.06993007633500535043910/24/20186230.07115869619476433943810/25/20185980.06774338359544...
I am not a partner but a customer. However I have recently opened my second TAC case for this very issue. During the first, I engaged the network team who applied a QOS policy to prioritize the Finesse traffic between the call centers and the DC's. A...
I'm wondering if CTIOS server will even be available for install on the PG server itself. If Cisco is serious about this EOL, I can see it not being available.
I know this is old but I'm adding this information for the next guy searching for this issue... This came to me from our Cisco team, who apparently received it from the BU @Cisco.
The main thing to consider from an IMP server perspective is the fan-o...
