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About samneil2000
03-04-2020
samneil2000
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Member since
10-01-2009
9
Posts
37
Helpful
1
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Re: 50002 - What is considered statistically normal versus high frequency of these errors?
Created by
samneil2000
in
Contact Center
11-05-2018
11-05-2018
Here are the results from one of my systems: Date Agents 50002dedups_Hours_% Logins HoursLoggedIn 50...
Re: 50002 - What is considered statistically normal versus high frequency of these errors?
Created by
samneil2000
in
Contact Center
09-28-2018
09-28-2018
I am not a partner but a customer. However I have recently opened my second TAC case for this very i...
Re: CTIOS end of life for UCCE 11.0
Created by
samneil2000
in
Contact Center
04-12-2017
04-12-2017
I'm wondering if CTIOS server will even be available for install on the PG server itself. If Cisco i...
We are having what sounds
Created by
samneil2000
in
Contact Center
04-11-2017
04-11-2017
We are having what sounds like the same issue, running Finesse 11 with no custom gadgets. Have any o...
Has anyone had any success
Created by
samneil2000
in
Contact Center
10-20-2016
10-20-2016
Has anyone had any success with custom development to enforce the entry of wrap up codes prior to go...
I know this is old but I'm
Created by
samneil2000
in
Collaboration Applications
05-26-2016
05-26-2016
I know this is old but I'm adding this information for the next guy searching for this issue... This...
Re: 3rd Party Gadgets Not Showing Up for Agent
Created by
samneil2000
in
Contact Center
05-05-2016
05-05-2016
I have resolved this myself. The issue was with the location of the code in the desktop layout. I mo...
3rd Party Gadgets Not Showing Up for Agent
Created by
samneil2000
in
Contact Center
05-05-2016
05-05-2016
Greetings. I am testing in my lab and have Finesse 10.5 with UCCE. I have loaded a couple sample gad...
I agree that it is likely due
Created by
samneil2000
in
Contact Center
05-19-2015
05-19-2015
I agree that it is likely due to the inability to monitor the phone through BIB. We use a third part...
Public Statistics
Date Registered
10-01-2009
07:14 AM
Date Last Visited
03-04-2020
12:17 AM
Total Messages Posted
9
Total Helpful Votes Received
37
Helpful Votes Given To
User
Helpful Count
jasondurie@moon
jet.com
5
Mukesh Singh
5
David Hailey
5
Gergely Szabo
5
See all >
Helpful Votes From
User
Helpful Count
jasondurie@moon
jet.com
10
Matthew Miktus
5
Joe Gilbert
10
Melinda Merrick
5
jdickinson
2
See all >