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I would like to use the built in PCAP feature on an 8865 phone running MPP firmware.To do this on the phone's built in web server, you have to login to the web gui with the Admin account. But I cannot find the default password or a place in Control ...
I have a CDR report that looks for calls to certain (main) numbers and checks to see how many of the calls are forwarded to voicemail during business hours. We use this to make sure associates are answering the phones.One of the parameters checked i...
I have received a complaint from a user about an issue that I have never come across before.Here is the scenario:User A has a personal DN on line 1 and a shared DN line appearance on line 2 for the offices main number.Likewise, User B has a personal ...
Does anybody know if more than one email address can be entered in the "E-mail IDs" box in the OS Administration / Security / Certificate Monitor configuration item? The fact that it states "E-Mail IDs" plural makes me think that you can, but I have...
Hi, my company uses Unity Connections 7. A user pointed out something to me the other day that I found a little bit odd. When they answer a call from the PSTN (an outside call) and then transfer the caller to a users voicemail, the caller hears the...
I also have not found a way to SPAN to the PC Port like we could in CUCM either. So if there is a way to do that in WxC/MPP, please let me know. I'm just trying to get a PCAP of a phone.
Well, that is just maddening.Give me a moment to put on my grumpy old man hat.......We didn't have issues like this back in the CUCM days!!!!Removing my grumpy old man hat now....Thanks for your feedback and helpful answers.
Thanks b.winter.My main question is why is it showing an IP Phone as the destDeviceName when it did not answer the call?I verified via testing and reviewing the CDR records that if a call is abandoned before it is answered, the destDeviceName in the ...
Seeing this issue for the first time on a single 8851 running sip88xx.14-2-1-0001-14.I have over 10K 88xx phones in my environment but no other reports of issues at this time.Firmware downgrade to inactive version, factory reset, etc did not work.The...
I know this post is kind of old but did you ever find the solution to this problem?I am having the same issue. Has a system in TMS that was out of sync with the system in CUCM so I deleted/purged it.Now when I try to re-add it from the CUCM register...
