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- About rcordeiro
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Member since
09-12-2003
98
Posts
15
Helpful
0
Solutions
02-27-2018
06:20 PM
Hi,
Just to let you know that an upgrade on the CCX to 11.6(1) solved it.
Thanks for the tip ;-)
... View more
02-25-2018
11:39 PM
Hi, Thanks, I will ask them to upgrade CCX or downgrade Social Miner. Will post an update on this one. Best regards
... View more
02-25-2018
01:05 PM
Hi all,
I'm trying to configure a CCX 11.5 with a Social Miner 11.6 (both not installed by me) to achieve mail management.
Everything looks good from the Social Miner side and from the CCX side, no errors.
On the Finesse I always get the message " Chat and Email are temporarily down due to outages".
Could it be because of the 11.5 and 11.6 versions?
Do they have to have the same version?
What else can I look to find out what is happening?
Many thanks
... View more
Labels:
05-30-2014
09:16 AM
Hi have asked the guys at the location to check everything, let's see what they tell me... Anyway, thanks for all of you who helped or tried to help. Regards
... View more
05-30-2014
08:16 AM
I need to go there personally. Remotely is not easy to change that, I might lose connectivity to the switch.
... View more
05-30-2014
03:45 AM
I'm not able to run wireshark, I'm working remotely... The server only has one interface connected, with 192.168.10.10/24 with gateway 192.168.10.254. I also tested using a NAT for a switch inside the network, using telnet. I can access the switch from the router and validated that everything is configured properly, but I cannot access the switch from outside, the behaviour is the same.
... View more
05-30-2014
03:07 AM
Right now there is no ACL. The router can ping 192.168.10.10 and 3389 is listening, from the router: #telnet 192.168.10.10 3389 Trying 192.168.10.10, 3389 ... Open The debug: *May 30 09:58:16.915: NAT*: s=x.x.x.x, d=y.y.y.y->192.168.10.10 [3985] *May 30 09:58:17.915: NAT*: s=x.x.x.x, d=y.y.y.y->192.168.10.10 [3986] x.x.x.x -> the public IP outside the network y.y.y.y -> the public IP of the router at int g0/0
... View more
05-30-2014
02:51 AM
Hi, With the "sh ip nat trans" I can see it's there: #sh ip nat trans Pro Inside global Inside local Outside local Outside global tcp xxx.xxx.xxx.xxx:3389 192.168.10.10:3389 yyy.yyy.yyy.yyy:45378 yyy.yyy.yyy.yyy:45378 I have also created a ACL applied on the outside allowing the traffic to 3389 and I can see the hits on the ACL going up. The "debug ip nat" will give me a lot of traffic and it's not easy to check because I have more than 100 hosts inside using NAT to access internet. Regards
... View more
05-30-2014
02:26 AM
Hi, Those networks are outside and they cannot be nated. I also tried with the ACL only instead of the ROUTE-MAP, but the result is the same. The problem is not on the outbound (outbound is working fine) the problem is inbound, the traffic reaches the router but it is not being sent to the server inside. Regards
... View more
05-29-2014
11:32 AM
Hi, route-map NAT permit 10 match ip address 100 ! ! access-list 100 deny ip 192.168.10.0 0.0.0.255 192.168.254.0 0.0.0.255 access-list 100 deny ip 192.168.20.0 0.0.0.255 192.168.254.0 0.0.0.255 access-list 100 permit ip 192.168.10.0 0.0.0.255 any access-list 100 permit ip 192.168.20.0 0.0.0.255 any access-list 100 permit ip 192.168.30.0 0.0.0.255 any
... View more
05-29-2014
10:07 AM
Hi all, I have a 2951 configured with subinterfaces (for the inside networks) and NAT. Outside NAT is working just fine but inside NAT is not working and I have no clue... configs: interface GigabitEthernet0/0 ip address xxx.xxx.xxx.xxx 255.255.255.252 ip nat outside ip virtual-reassembly in duplex auto speed auto ! interface GigabitEthernet0/1 no ip address duplex auto speed auto ! interface GigabitEthernet0/1.10 encapsulation dot1Q 10 ip address 192.168.10.254 255.255.255.0 ip helper-address 192.168.10.10 ip nat inside ip virtual-reassembly in ! interface GigabitEthernet0/1.20 encapsulation dot1Q 20 ip address 192.168.20.254 255.255.255.0 ip helper-address 192.168.10.10 ip nat inside ip virtual-reassembly in ! interface GigabitEthernet0/1.30 encapsulation dot1Q 30 ip address 192.168.30.254 255.255.255.0 ip access-group 101 in ip helper-address 192.168.10.10 ip nat inside ip virtual-reassembly in ip nat inside source static tcp 192.168.10.10 3389 interface GigabitEthernet0/0 3389 ip nat inside source route-map NAT interface GigabitEthernet0/0 overload I'm not able to get a connection from outside to inside: #sh ip nat trans Pro Inside global Inside local Outside local Outside global tcp xxx.xxx.xxx.xxx:3389 192.168.10.10:3389 yyy.yyy.yyy.yyy:45378 yyy.yyy.yyy.yyy:45378 tcp xxx.xxx.xxx.xxx:3389 192.168.10.10:3389 --- --- #sh ip nat stat Total active translations: 426 (0 static, 426 dynamic; 426 extended) Peak translations: 1144, occurred 02:05:28 ago Outside interfaces: GigabitEthernet0/0 Inside interfaces: GigabitEthernet0/1.10, GigabitEthernet0/1.20, GigabitEthernet0/1.30 Hits: 1888451 Misses: 0 CEF Translated packets: 1849109, CEF Punted packets: 39341 Expired translations: 31243 Dynamic mappings: -- Inside Source [Id: 2] route-map NAT interface GigabitEthernet0/0 refcount 424 Total doors: 0 Appl doors: 0 Normal doors: 0 Queued Packets: 0 Nothing appears at the static translations. Router is running 15.4.2.T but I also tried with several 15.2 releases and always the same behaviour.
... View more
- Tags:
- IOS NAT router
Labels:
Created by
rcordeiro
in IP Telephony and Phones
in IP Telephony and Phones
07-25-2012
08:02 AM
07-25-2012
08:02 AM
Hi, Any news about this? I have the same problem with 8.6.2.20000-2. The difference is that it only sends 3 digits. I have checked everywhere I can remember but no luck. Phone models 69xx. Best regards
... View more
07-19-2012
08:26 AM
Hi, Thanks for your help. That's what I was looking before posting here. I haven't defined any reason codes, just using the ones on the system, mas I have agents with time on reason code 0 and when I look at the report I can see a description for reason code 0 (I'm using the portuguese version) that I can translate to something like "standard", but I cannot find any docs about this... Regards
... View more
07-19-2012
04:18 AM
Hi all, Running CCX 8.0.2 enhanced and the reports are showing reason code 0 times for the agents, I can't find any info on reason code 0. Can anyone help? Regards,
... View more
Labels:
02-27-2018
Hi, Just to let you know that an upgrade on the CCX to 11.6(1) solved
it. Thanks for the tip ;-)
02-25-2018
Hi,Thanks, I will ask them to upgrade CCX or downgrade Social Miner.Will
post an update on this one....
02-25-2018
Hi all, I'm trying to configure a CCX 11.5 with a Social Miner 11.6
(both not installed by me) to ac...
05-30-2014
Hi have asked the guys at the location to check everything, let's see
what they tell me... Anyway, t...
05-30-2014
I need to go there personally. Remotely is not easy to change that, I
might lose connectivity to the...
05-30-2014
I'm not able to run wireshark, I'm working remotely...The server only
has one interface connected, w...
05-30-2014
Right now there is no ACL.The router can ping 192.168.10.10 and 3389 is
listening, from the router:#...
05-30-2014
Hi,With the "sh ip nat trans" I can see it's there:#sh ip nat transPro
Inside global Inside local Ou...
05-30-2014
Hi, Those networks are outside and they cannot be nated.I also tried
with the ACL only instead of th...
05-29-2014
Hi, route-map NAT permit 10 match ip address 100!!access-list 100 deny
ip 192.168.10.0 0.0.0.255 192...
05-29-2014
Hi all, I have a 2951 configured with subinterfaces (for the inside
networks) and NAT.Outside NAT is...
Created by
rcordeiro
in IP Telephony and Phones
07-25-2012
07-25-2012
Hi,Any news about this?I have the same problem with 8.6.2.20000-2. The
difference is that it only se...
07-19-2012
Hi,Thanks for your help.That's what I was looking before posting here.I
haven't defined any reason c...
Public Statistics
| Date Registered | 09-12-2003 06:28 AM |
| Date Last Visited | 01-31-2020 12:15 AM |
| Total Messages Posted | 98 |
| Total Helpful Votes Received | 15 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 8 | |
| 5 | |
| 36 | |
| 5 | |
| 5 |
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