Dears ,   we develop java web service  using JTAPI to ring for external number and know if the call is answered or not.  Did you know if External phone (PSTN) status like (answered,ringing,..) is available  to collect in JTAPI as i searched i found under javax.telephony.callcontrol.events i can know the events by doing some conditions like this if (( mycall.getConnections()[1].getState() == Connection.CONNECTED)) &&mycall.getConnections()[0].getState() == Connection.CONNECTED) And it works with me fine but only with IP phones to know if the call is answered or not, but with PSTN its not working simply the condition come true when the phone in ringing status is there any work around for this. to know if the call is answered or not.   Thank you Mohamed ... View more

Dears , we develop java web service  using JTAPI to ring for external number and know if the call is answered or not. Did you know if External phone (PSTN) status like (answered,ringing,..) is available  to collect in JTAPI as i searched i found under javax.telephony.callcontrol.events i can know the events by doing some conditions like this if (( mycall.getConnections()[1].getState() == Connection.CONNECTED)) &&mycall.getConnections()[0].getState() == Connection.CONNECTED) And it works with me fine but only with IP phones to know if the call is answered or not, but with PSTN its not working simply the condition come true when the phone in ringing status is there any work around for this. to know if the call is answered or not.JTAPI Thank you Mohamed ... View more

Hello everybody,   we are using ECE 11.6 and we want to purge all completed activities so i followed the guide and created purge job and scheduled it. however when i am trying to purge no activity purged its all shows 0. and i checked the database and all activities are completed.  so can some one please illustrate what should the start-time and End-time mean and the days on which the archive job should run. because this fields confused me.      ... View more