I have a call queue set up in WebEx, with receptionists logged into the broadcloud reception web client + desk phone  When calls come into the queue, only the desk phone can accept the call, there is no "ANS" button in the web console but I can see t...

From the perspective of an external user on the internet who is provided with a web link to join a CMS space as a webrtc guest. On clicking the link they are resolving a DNS A record that resolves to several expressway servers (cluster) Generally spe...

I am in the middle of deploying a 3 node cms cluster. Callbridge, webbridge, xmpp, turn services.  I've also deployed tms, expressway-c and a number of room systems and integrated cms with cucm, tms etc.  Everything is working as expected internally,...

I've set up CMS 2.3.3 and everything is working, however when i place a call from a CMS space to a Jabber phone in CUCM, the caller ID displays the correct first and last name however when i hover over the call in jabber the callback id displays as  ...