About ALISSON CHAGAS

ALISSON CHAGAS · 08-19-2016

Hi, When I make a call to external number using FAC on IP Phone 7841 , after I typed the FAC coed appear " ****** ", phone goes to a blank screen for about 4 seconds , and the call works perfect. As the phone screen is blank the customer stay in dou...

ALISSON CHAGAS · 06-17-2016

Hi all I saw at SX20 User Guide that during a conference it ´s possible to drop a participant from a conference (http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/quick-set-sx20/tc7/user-guide/profile-series-codec-c-series-qs-c20-sx20-qs...

ALISSON CHAGAS · 04-08-2013

Hi, I'm using CUCM 8.6 with Attendant Console Entreprise Edition 8.6 and just follow the Cisco instructions for integration and looks like everything works fine. When I install the Attendant Console client at recepcionist desktop I see a list of the ...

ALISSON CHAGAS · 08-04-2012

Hi ,I have a customer that has a Catalyst 6509 with two Supervisor VSS capable and my Sales team sell another 6509 with just one Supervisor VSS capable. Simple question: Will VSS configuration will recognize that I have three Supervisors? It will wor...

ALISSON CHAGAS · 06-20-2012

Hi,I've just installed a LMS 4.0 and try to open the Topology Services Section to view the network, but when I click at Topology Services does not launch. I attached a picture with the message:Steps that I've already tried (some of then base ond this...

ALISSON CHAGAS · 07-06-2016

Hi Patrick I confirmed with Cisco PDI Helpdesk and this functionality is only available when using SX20 in a Multisite connection , where is necessary to have the LIC-SX20-MS option. It's not supported with Telepresence Server or Conductor.

ALISSON CHAGAS · 06-24-2016

Thanks Patrick You were right. after I enable the Active Control I´m able to drop a participant on the call, but the option to control the far end camera during a conference is still not appearing. It´s just appear on a point-to-point call. At the SX...

ALISSON CHAGAS · 06-24-2016

Hi Patrick, Thanks for your help ! your were rigth! after I enable active control the drop button started to appear, the only missing button now is the particpant camera control. This one just appear on a point-to-point call. and if we look to the SX...

ALISSON CHAGAS · 06-21-2016

No, this is a feature for conference call and looks like something into the SX20, but I still do not found where "entitle a user to do it"

ALISSON CHAGAS · 04-18-2013

Jamie, you were right related to the quantity of users that appear at CUAC , but even with that were not possible to find some users. so I've opened a TAC case and talked with 3 engineers, the one that solved the problem were from the second level su...

Member Since	‎07-01-2010 11:16 AM
Date Last Visited	‎08-04-2022 11:03 AM
Posts	25
Total Helpful Votes Received	5

User Statistics

User Activity

Cisco 7841 Blank Screen after dialed FAC

How to enable right to drop a participant from a conference call using SX20

Attendant Console Enterprise - LDAP Syncronization

VSS using just three (3) Supervisors

LMS 4 - Topology Services does not launch

Hi Patrick

Thanks Patrick

Hi Patrick,

No, this is a feature for

Attendant Console Enterprise - LDAP Syncronization