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About vojtech.koukal
04-15-2021
vojtech.koukal
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04-28-2015
22
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UCCE 11.6 TCD and Call_Type_Interval discrepancies
Created by
vojtech.koukal
in
Contact Center
07-09-2020
07-09-2020
Hello, the customer is running on UCCE 11.6.2 and noticed a strange discrepancies in historical data...
UCCX - voice detection in recording
Created by
vojtech.koukal
in
Contact Center
05-04-2020
05-04-2020
Hi guys, Is there any way how to stop the Recording step in the UCCX 11.6 when the caller become sil...
Collapsed Call control gadget in Finesse
Created by
vojtech.koukal
in
Contact Center
10-10-2018
10-10-2018
Hello, by default, when a call arrives to agent, the Call control gadget in Finesse expands and show...
Re: CUCM Hunt Pilot Queuing No answer timer
Created by
vojtech.koukal
in
IP Telephony and Phones
05-11-2018
05-11-2018
Thanks Dennis, I feel like total idiot to overlook this. I was looking only at the Hunt pilot but th...
CUCM Hunt Pilot Queuing No answer timer
Created by
vojtech.koukal
in
IP Telephony and Phones
05-10-2018
05-10-2018
Hi, I have a setup with CUCM 10.5(2) using a hunt group with broadcast algorithm. I enabled queing o...
Re: Finesse get RTP IP address
Created by
vojtech.koukal
in
Contact Center
01-29-2018
01-29-2018
Hi Denise,thank you for that information. I was afraid there is no elegant solution for this Have a ...
Finesse get RTP IP address
Created by
vojtech.koukal
in
Contact Center
01-29-2018
01-29-2018
Hello,is there any possibility in Finesse (both UCCX and UCCE) to get the destination IP address/por...
REM 11.6 documentation
Created by
vojtech.koukal
in
Audio and Video Endpoints
09-22-2017
09-22-2017
Hi all,i noticed that there is a REM 11.6 upgrade ready to be downloaded, but I'm not able to find a...
Hi Dejan,
Created by
vojtech.koukal
in
Collaboration Applications
01-27-2017
01-27-2017
Hi Dejan, thank you for fast answer. have a nice day Vojtech
Productivity tools for MacOS Sierra (12.10)
Created by
vojtech.koukal
in
Collaboration Applications
01-27-2017
01-27-2017
Hello, we have an on-premise CWMS deployment that we have upgraded to the latest 2.7MR2 version. Som...
Cisco SG200-26FP PoE capabilities
Created by
vojtech.koukal
in
Switching
10-11-2016
10-11-2016
Hello, we are trying to solve one mystery about Cisco SG200-26FP PoE capabilities. In the datasheet ...
Hello Deepak,
Created by
vojtech.koukal
in
IP Telephony and Phones
08-19-2016
08-19-2016
Hello Deepak, thank you for pointing me to the correct forum. I will post there. Have a nice day Voj...
Cannot create provider in linux (sometimes)
Created by
vojtech.koukal
in
Call Control
08-19-2016
08-19-2016
Hello everyone,I'm developing first JTAPI application and I'm totally stuck.I have written small JTA...
JTAPI in linux
Created by
vojtech.koukal
in
IP Telephony and Phones
08-19-2016
08-19-2016
Hello everyone, I'm developing first JTAPI application and I'm totally stuck. I have written small J...
Mobile CSDK - switch camera/selfview roadmap
Created by
vojtech.koukal
in
Audio and Video Endpoints
02-24-2016
02-24-2016
Hello,I know there is no possibility to switch front/back camera and to see the customer selfview in...
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Public Statistics
Date Registered
04-28-2015
02:05 AM
Date Last Visited
04-15-2021
08:56 PM
Total Messages Posted
22
Helpful Votes Given To
User
Helpful Count
Anthony Holloway
5
Dennis Mink
5
dpetrovi
5
See all >