We have been using CUPC & Jabber for some time, it has come along way within that time however im not sure why it has taken Cisco so long to sort out a solution for Virtual environments, not everyone can justify buying particular thin client models e...

HiWe are running presence 8.5.2 and use the latest cupc 8.5 clients. All presence functionality works from cupc. Though in Outlook sometimes the presence status is unknown. See attached.If I then go to the outlook properties for that contact it shows...

HiI can not get the 'busy lamp field speed dials' to work within User device profiles. I have set it up directly on the phone and can see it works fine, but as soon as i do the same thing on the UDP the speed dial icon appears but it doesnt monitor i...

HiI have recently built a Lync server in a support environment. We currently use CUPS 7 for IM'ing and call handling from the desktop. We haven’t rolled CUPC to the whole business as there are concerns regarding auditing for the instant messaging and...

HiWe recently split our company into two seperate entities. Through this process we ran two domains via an AD trust, also we run our voice systems in parallel. We set up a 'Inter-federation domain' with so we could IM etc the other entity through the...