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- About joe.lazzaro
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Member since
12-21-2010
28
Posts
15
Helpful
5
Solutions
Created by
joe.lazzaro
in IP Telephony and Phones
in IP Telephony and Phones
10-14-2013
08:07 AM
10-14-2013
08:07 AM
Glad to help, David. Something else to note, your 2609 CPU @ 2.4Ghz is considered a " Restricted UC Performance" processor. Are you running this on C220 M3 servers? See virtualization CPU table and the 8.6 OVA template table with the " Restricted UC Perf. CPU" heading. http://docwiki.cisco.com/wiki/UC_Virtualization_Supported_Hardware#Processors_.2F_CPUs http://docwiki.cisco.com/wiki/Virtualization_for_Cisco_Unified_Communications_Manager_(CUCM)#Version_8.6.28x.29 You are essentially stuck at BE6k templates (1000 user for CUCM). There are no valid configurations with this processor that should run CUCM with only 1vCPU. If you encounter performance issues with CUCM, you will likely NOT be supported by Cisco TAC.
... View more
Created by
joe.lazzaro
in IP Telephony and Phones
in IP Telephony and Phones
10-11-2013
03:10 PM
10-11-2013
03:10 PM
Actually, a ccording to CUCM 9.1 (and 8.6) installation guide @ http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/virtual/CUCM_BK_CA526319_00_cucm-on-virtualized-servers.pdf "You should configure the same NIC settings on the server and on the switch port. For GigE (1000/FULL), you should set NIC and switch port settings to Auto/Auto; do not set hard values." I have done 100+ virtual CUCM deployments and always use Auto across the board (Application, Hypervisor, Switchport). At this point, I would probably try the Hypervisor and Switchport hardcoded at 1000/Full to match CUCM. Check interface counters and watch for errors and runts. I can't recommend mismatching CUCM at 1000/Full and Hypervisor/Switchport at Auto. It's not something I have ever done and YMMV. Changing CUCM back to Auto would require a license change...if it comes to that have you integrator come back correct their installation.
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Created by
joe.lazzaro
in IP Telephony and Phones
in IP Telephony and Phones
10-11-2013
02:46 PM
10-11-2013
02:46 PM
Yes that looks fine. Just a tid-bit of information, if you were to change any eth0 settings within CUCM/UCxn/etc, your product licenses would become invalid. The system MAC address (which is used to license the product) is generated by hashing all the NIC specific information. Virtual server = no physical MAC of course.
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Created by
joe.lazzaro
in IP Telephony and Phones
in IP Telephony and Phones
10-11-2013
02:29 PM
10-11-2013
02:29 PM
Absolutely no reason to have the NICs hardcoded to 100/half. I would personally just leave them at Auto. If you decide to hardcode 1000/full on the Hypervisor, make sure you hardcode the switch-side to the same settings otherwise you will still get half-duplex operation.
... View more
10-11-2013
12:11 PM
Neither, E1 PRI is a TDM circuit. Loop start and ground start are specific to analog trunks such as FXO and FXS.
... View more
Created by
joe.lazzaro
in IP Telephony and Phones
in IP Telephony and Phones
10-11-2013
11:39 AM
10-11-2013
11:39 AM
Not necessarily...in versions 7.1(5) and 8.x licenses are purchased as users (UCL or CUWL) on the front-end but tracked by CUCM as DLU's on the back-end. UCL Enhanced = 6 DLUs CUWL Standard = 11 DLUs CUWL Pro = 17 DLUs Your company most likely purchased (or perhaps, were "sold") Workspace licensing but have chosen to only deploy a small subset of the entitled features & devices. This would account for your large amount of units authorized vs units consumed. Again, you are not purchasing "units" but rather a user license which gets converted to "units" on the backend. Looking at every unconsumed DLU as $25 over-sold is a somewhat twisted view in my opinion.
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Created by
joe.lazzaro
in IP Telephony and Phones
in IP Telephony and Phones
09-16-2013
09:01 AM
09-16-2013
09:01 AM
There are numerous posts on this setup with fairly inconsistent information. Everything I read says FXS can't send dialed digit outbound and that FXS/DID functionality is inbound to the port only. FXS can't pass dialed digits (from Cisco): http://www.cisco.com/en/US/customer/tech/tk652/tk698/technologies_tech_note09186a00800d62d2.shtml#Solution1 I found this posting with someone running an FXS card that is successfully passing digits to a fax server: https://supportforums.cisco.com/thread/2159478 I have a FaxFinder server with 2 FXO ports that is providing fax functional for ~20 users. I need to connect 2 FXS ports to this fax device and pass the dialed digits so the fax server can match the number with a fax email address. Can anyone provide direction on whether this will work? Thanks, Joe
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Created by
joe.lazzaro
in IP Telephony and Phones
in IP Telephony and Phones
01-04-2013
12:07 PM
01-04-2013
12:07 PM
SIP or SCCP? do you have a DN already assigned to the phone? Output of the status messages from the phone would be helpful.
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Created by
joe.lazzaro
in Other Collaboration Subjects
in Other Collaboration Subjects
03-08-2012
04:41 PM
03-08-2012
04:41 PM
Has anyone connected an HD Set Top Box to an AS7100 Media Processor? It is my understanding that all HD content from the STB will be encrypted with HDCP, and this content cannot be converted to HD-SDI for the AS7100 (HD-SDI does not support HDCP). Instead, I was thinking about converting the STB Component output (analog, no HDCP) to HD-SDI, which should still give 1080i. Thoughts?
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Labels:
Created by
joe.lazzaro
in Other Collaboration Subjects
in Other Collaboration Subjects
03-08-2012
03:53 PM
03-08-2012
03:53 PM
Hello Jose, I just ran into this same problem with my 4310G's running 5.2.3. It could be the self signed certificate on the DMP expired February 2012, and can no longer be managed. DMM must be patched to ignore the DMP certificate date...covered under CSCty22538. https://supportforums.cisco.com/docs/DOC-22949
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Created by
joe.lazzaro
in IP Telephony and Phones
in IP Telephony and Phones
10-04-2011
07:18 PM
10-04-2011
07:18 PM
How many FXS ports are supported on a single EVM-HD-8FXS/DID? I've been getting mixed responses on this...from a documentation issue to a technical difficency in the EM3. And no, a VG224 will not suffice. The only documented method (see link below) for 24 FXS ports is EVM-HD-8FXS/DID + EM-HDA-8FXS + EM-HDA-8FXS or EVM-HD-8FXS/DID + EM-HDA-8FXS + EM3-HDA-8FXS/DID. Seeing as the EM-HDA-8FXS is EoS/EoL, this is no longer a possiblity. http://www.cisco.com/en/US/docs/routers/access/interfaces/nm/hardware/installation/guide/exvoimod.html#wpxref39118 The only other option is EVM-HD-8FXS/DID + EM3-HDA-8FXS/DID + EM3-HDA-8FXS/DID, but source say this gives me 16 FXS ports. I dont see how thats possible, especially considering 3945-112FXS bundle gives you 112 FXS ports (4x4 FXS on-board + 4x24 FXS NM). Thoughts?
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Labels:
Created by
joe.lazzaro
in Contact Center
in Contact Center
03-18-2011
11:06 AM
03-18-2011
11:06 AM
Great. I just got done doing a reactive debug and came to the same conclusion. I removed the Hold/Unhold and the selected prompt worked fine in both scenarios. My thought process behind the prompt placement was why play the message if the customer never reaches an agent. Your insights into this configuration are much appreciated. Thanks to you both.
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Created by
joe.lazzaro
in Contact Center
in Contact Center
03-18-2011
08:37 AM
03-18-2011
08:37 AM
I am trying to play the "Your call may be monitored or recorded" message to the customer before they are connected to an agent. If the agent is immediately selected (no queue) the message plays OK. If the customer is queued first then agent becomes ready later, the message is never heard. Select Resource Selected Play Prompt msgCallWillBeMonitored Connect Queued Call Hold Delay 60 Call Unhold If Counter < Max, continue queue Thoughts? Could it be because the agent is on hold when the message is played? Thanks in advance.
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Labels:
12-23-2010
08:25 AM
They are definately being redistributed, tried both directly connected and static Null0 routes. Below is a snippet of my test config and the output of eigrp topology. interface FastEthernet0/0 ip address 172.16.1.1 255.255.255.0 ! interface FastEthernet0/1 ip address 192.168.1.1 255.255.255.0 ! ! router eigrp 100 redistribute bgp 65100 route-map denylocal network 192.168.1.0 default-metric 1000 100 250 100 1500 no auto-summary ! router bgp 65100 no synchronization bgp log-neighbor-changes network 10.0.0.0 network 172.16.1.0 mask 255.255.255.0 no auto-summary ! ! ip route 10.0.0.0 255.0.0.0 Null0 ! route-map denylocal deny 10 match route-type local ! route-map denylocal permit 20 R1#show ip eigrp top IP-EIGRP Topology Table for AS(100)/ID(172.16.1.1) Codes: P - Passive, A - Active, U - Update, Q - Query, R - Reply, r - reply Status, s - sia Status P 10.0.0.0/8, 1 successors, FD is 2585600 via Redistributed (2585600/0) P 192.168.1.0/24, 1 successors, FD is 281600 via Connected, FastEthernet0/1 P 172.16.1.0/24, 1 successors, FD is 2585600 via Redistributed (2585600/0)
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Created by
joe.lazzaro
in IP Telephony and Phones
10-14-2013
10-14-2013
Glad to help, David.Something else to note, your 2609 CPU @ 2.4Ghz is
considered a "Restricted UC Pe...
Created by
joe.lazzaro
in IP Telephony and Phones
10-11-2013
10-11-2013
Actually, according to CUCM 9.1 (and 8.6) installation guide @
http://www.cisco.com/en/US/docs/voice...
Created by
joe.lazzaro
in IP Telephony and Phones
10-11-2013
10-11-2013
Yes that looks fine.Just a tid-bit of information, if you were to change
any eth0 settings within CU...
Created by
joe.lazzaro
in IP Telephony and Phones
10-11-2013
10-11-2013
Absolutely no reason to have the NICs hardcoded to 100/half. I would
personally just leave them at A...
10-11-2013
Neither, E1 PRI is a TDM circuit. Loop start and ground start are
specific to analog trunks such as ...
Created by
joe.lazzaro
in IP Telephony and Phones
10-11-2013
10-11-2013
Not necessarily...in versions 7.1(5) and 8.x licenses are purchased as
users (UCL or CUWL) on the fr...
Created by
joe.lazzaro
in IP Telephony and Phones
09-16-2013
09-16-2013
There are numerous posts on this setup with fairly inconsistent
information. Everything I read says ...
07-25-2013
Tommy,I use pickup groups in small team environments where someone
provides sporadic, temporary call...
Created by
joe.lazzaro
in IP Telephony and Phones
01-04-2013
01-04-2013
SIP or SCCP? do you have a DN already assigned to the phone?Output of
the status messages from the p...
Created by
joe.lazzaro
in TelePresence and Video Infrastructure
11-07-2012
11-07-2012
Saurabh,Thanks for your reply, however your dimensions are for the
camera as a whole. I was able to ...
Created by
joe.lazzaro
in TelePresence and Video Infrastructure
11-07-2012
11-07-2012
I need to locate some camera lens covers for the 1080p4x / 1080p4xS2
TelePresence camera. Unfortunat...
Created by
joe.lazzaro
in Other Collaboration Subjects
03-08-2012
03-08-2012
Has anyone connected an HD Set Top Box to an AS7100 Media Processor? It
is my understanding that all...
Created by
joe.lazzaro
in Other Collaboration Subjects
03-08-2012
03-08-2012
Hello Jose,I just ran into this same problem with my 4310G's running
5.2.3. It could be the self sig...
Created by
joe.lazzaro
in IP Telephony and Phones
10-04-2011
10-04-2011
How many FXS ports are supported on a single EVM-HD-8FXS/DID? I've been
getting mixed responses on t...
Created by
joe.lazzaro
in Contact Center
03-18-2011
03-18-2011
Great. I just got done doing a reactive debug and came to the same
conclusion. I removed the Hold/Un...
Public Statistics
| Date Registered | 12-21-2010 02:24 PM |
| Date Last Visited | 01-17-2020 12:04 AM |
| Total Messages Posted | 28 |
| Total Helpful Votes Received | 15 |
