Member since ‎08-18-2003

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  • 9 Posts
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  • 10 Helpful votes Given
  • 1 Helpful votes Received
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Client has been using postcalltretment survey for some time and all is working.  The need has arose to send callers to two different survey apps from for reporting purposes so that survey result can be tracked for different queues/groups.  I am attem...
I am implementing callmanager 4.13 using the customer directory plugin for Active Directory. During the installation of the customer directory plugin you are required to put the host name or IP address of the AD domain controller. The documentation...
I have a co-resident IPCC Express 4.03 running with CallManager 4.03sr2. CallManager is AD integrated and IPCC is using AD as its LDAP as well. I do not have the ability to add agents as the "ICD extension" under Device Association is missing.I fou...
I have a 2811 gateway with vwic-2mftt1 parired to CCM 4.13sr2. The solution is being built in my lab and I do not have a PRI pstn connection as of yet. The gateways IP address is showing up in callmanager but it is not showing as registered in call...
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Member Since ‎08-18-2003 05:28 AM
Date Last Visited ‎01-24-2020 07:42 AM
Posts 9
Total Helpful Votes Received 1
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