We've deployed CUCM at out main facilities and are preparing to deploy to a variety of smaller, remote sites ranging in size from 5 to 200 phones. I need to know a way to size the data circuits to be able to support the added voice traffic. We do not...

The healthcare system that I work for is rolling out Unified Communications Manager at each of it's acute care facilities and eventually all the clinics, administrative offices. The legacy systems that are being replaced ANI whatever trunk number the...

Our organization is migration to Communications Manager 6.1 and IPCC 5.0. We are a health care system with multiple acute care facilities. Each site has its own IPCC server. In order to access the Cisco Agent and Supervisor desktops for the different...

We're upgrading OS on desktops/notebooks and need to know if there is a Desktop Administrator client for Windows 7.

We have a port on a VG224 that is idle but is giving a fast busy tone. We've reset the DN and port through the UCM console and did a shut/no shut on the voice-port through the VG224 CLI. Neither attempt was successful. I'd rather not reload the VG224...