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I am trying to install Nuance management station 10.5.4 with CVP integration.I put in all the details for jre, java and connector with license manager but unable to click nexthas anyone run into this issueContact Center, Cisco Unified Contact Center ...
Hello,There is 8000 sq ft space startup which needs a reasonably priced solution for wireless, VoIP and security for HIPAA compliance.Can anyone recommend what solution to go for?Thank you
Hello,I am migrating 12k users from Avaya 6.3 to CUCM 10.5. There are number of sites with old SCC/MCC with PRI. I am hoping to follow these steps for migration.1. Add a cube for central dialplan. I am torn between sme or cube which can be central so...
Hello,We have CUCM 8.6.2.22900-9 connected with Lync via sip trunk.Our calls traverse fine but there is one trunk which is giving us issue.when we dial into lync conference and put in conference ID , it says, conference not found. The same Id used a...
Hello,I changed MRGL and saw that it fixed the issue.It pointed to media resource like you mentioned so I rebooted the voice gateway since reseting sccp didnt help.Rebooting resolved my issue.Thank you for your direction!!Kadambari
Hi Guys. I checked the incoming DTMF from gateway to CUCM and outgoing SIP message from cucm to lync server and I see we are typing the correct dtmf digits.I also changed the DTMF to 2833 and OOB/2833 but both didnt help.Somehow when I run traces on ...
This just gives the phone associated extension but misses the device profile extensions.we use the device profile extensively.Is there a way to get both?Thanks for helping!
Step 2 is since MCS CUCM servers would continue working till I upgrade because my MCS servers do not support 8.0I also saw few folks took a backup of 7.1 cucm and installed on UCS server (although not suported) and then did a direct 8.5 upgrade.Would...
