Hello SNTC Support: We have recently discovered that our access to SNTC Portal has been set to read-only, and we lost any and all administrative privileges to add/remove users or segments. Is there any way to gain administrative access back? Who woul...

This is a sev. 2 issue, there is no workaround (other than reset Jabber!) and no fixes in the newest client releases; however, the status is listed as "Terminated". Really, Cisco?  P.S. Please proof-read your bug reports for typos. "Jabber photo cach...

The bug also affects IOS version 15.4(3)S3 (XE software version 03.13.03.S).

We have a multi-cluster environment with multiple CUP servers which are all configured to support Inter-cluster presence/messaging between each other. Whenever a user is migrated from one cluster to another, that user's presence status is shown as "o...