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Hi,I have an issue with at newly created Call Handler in Unity Connection. I have setup a simple Call Handler entry which task is only to play a welcome message and distribute the voicemail to a number of users. In addition I have made a promtadmin f...
We need to disable unity std promt, and found a very much similar problem in the community but it does NOT seem to apply for Unity 11.5. Does anyone know about the correct settings to disable the std prompt phrases? https://community.cisco.com/t5/ip...
It has been noted in posts by other members in this forum that it is NOT possible to control several microphones to mute one microphone but keep another unmuted. Either ALL micrphones are muted or unmuted. The posts I saw was from 2017. Is it still t...
This might not be the right forum to post this in, I try it anyway...I am trying to create SSO login for Webex teams/meetings using this guide;https://help.webex.com/en-us/nyx7kubb/Cisco-Webex-Control-Hub-Single-Sign-On-Integration-with-Active-Direct...
Hi
I am trying to figure out how to add a CTI Route Point to a user so that the user will be able to control the Route Point Number in terms off changing the forwarding. Ideally I would like the user to login to the self care portal and be able to al...
Hey, Oh, I think you are right. That is my mistake. We did record the prompt via the user basics page and that is of course the recorded name and not the message prompt itself. Thanks for input!
Hey, Yes, this is exactly what we are doing. Please see attached for the greetings setting. It plays the personal recording fine as intended but afterwards the unity plays the is not available... when finsihed press #....Dont get it. We also tried t...
