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Hi All,
We have a site where they request monthly changes for their queue MOH. Right now, what we do is to make the changes manually - we upload the .wav files they provide us on the CVP media servers every time they log a request.
In the past, I hav...
You mentioned CDR, you should be able to see which route pattern (and partition) was hit when the call was forwarded to 0004917685619939. I would first check if that route pattern has the Use Calling Party's External Phone Number Mask ticked under th...
sounds like your issue is with your publisher and not your subscriber?Would be great if you post screenshot of the errors you are seeing and output when you issue commands so we can get a better idea of what's going on.
I know this is default question, but did this issue just happen recently? Where there any recent changes on your infrastructure?
I had an issue in the past where the issue is related to the way our SIP telco provider is handling the a=sendonly/a=in...
